C’mon, John… You know that SmartThings doesn’t give out deadlines … don’t you? And if they published one - would you believe it?
Common situation: What would you do if they missed it? SmartThings sold thousands upon thousands of Hubs to customers who were explicitly given the expectation that Bluetooth would be enabled within “a few months” and a migration tool would be out by December 31, 2015. I guess some of those customers returned the product - but not most.
Hub V2 was postponed 2 or 3 times from announced dates - Actually, I think only twice, because they never gave a 3rd date until it was within the same week. The Samsung TV SmartThings “Extend USB Stick” was announced at CES (I think?), postponed a couple times, and then canceled. Promises from Samsung SmartThings became extinct after that.
That “extra radio hardware” cost (SoC’s) only $0.50 to $2.00 per Hub – probably less. The cost of developing and maintaining the software/firmware, providing training and technical support for when it doesn’t work as expected… that’s a bigger investment.
As I said: You came here looking for an answer, and Brad (of Support@SmartThings.com who I recommended you contact…) gave it to you. I’m sorry that you didn’t get the answer you were hoping for.
And … I apologize for being primarily negative in this thread. Call it trolling if you want; but actually, I’m just studying consumer behavior. I’m truly fascinated by the chasm between consumer expectations, marketing, and the actual products and features that companies decide to deliver. I study these cases because i know my own expectations (as a consumer) are biased. I’ve been on the exact other side of this situation with respect to my disappointment in the hidden charges of my new broadband service. How dare they lure me in with a low cost and tack on conditions and fees that will double the price in 12 months? Or how could I be so stupid as to believe the unbelievable deal? What the heck does Motorola not enable the FM Radio chip in my Moto X phone? Plenty of folks have pointed out the irony or hypocrisy. Keeps me on my toes.
Best of luck with whatever product you switch to. And may all our mesh networks be healthy.