Exaxtly what I meant. Sorry if it didnāt come across that way. It was about having a dialogue.
We are also currently working on a roadmap based largely around feedback from this call and this community.
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I watched the whole thing and, not being a developer but have a decent understanding, and being a consumer of the product since Christmas (thanks to my wonderful wife in the event she sees this); I thought it was very enlightening. I have a decent configuration at home that is ran almost exclusively using RM and have issues here and there, so I hope the next release will solve a lot of everyoneās issues. @slagle, I think the devlopers and you all need to work closely together and have specific forums but I hope those developers are active in this community as well. Their names do carry a lot of weight in responses, recommendations and solutions. Others like @JDRoberts (which I 100% agree with the end of the video) are awesome as well. I like a tiered approach, developers, super users and basic consumers. But some of the things discussed in that video would be great for some of the super users as well. I donāt care, nor understand, what is coming in a firmware release, but knowing a release is coming or other topics in the video would add some comfort to us that spend more time in this community than working some times (now I hope my wife doesnāt read this). sounds like we all want a common result.
The exit door is always open. Until this point*, reports of ST demise have been greatly exaggerated.
Since thereās no monthly fee for me to cancel, I guess Iāll try to vote with my presence instead of my absence. Iāll keep reviewing the hub and app poorly wherever I can. If things improve, Iāll change my reviews. In the meantime, Iāll keep my eyes open for an alternative platform.
*Grantedā¦ This is the low point of my time with STā¦
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I agree. My point is, thatās not the only thing pointing at the problem. Look at the trends, they never lie.
Still, no one can name a better alternative. Just the fact that Rule Machine could even exist tells you the most important thing about this platform. Iāll take it at 90% reliable and agree that it needs to get to 99% to sustain HA. At 90% itās more reliable what I came from, with 100 times the capability.
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Iām not suggesting ST will disappear, although Samsung had pulled the plug on failed acquisitions before, so you canāt totally disregard this possibility.
Weāre approaching second anniversary of SmartThings acquisition and I donāt think their future is yet certain.
What is certain, at least to me, is that as a development platform, SmartThings have already failed. Sure, thereās always going to be plenty of noobs willing to give it a crack at writing some trivial Groovy apps. As used car salesmen say, a fool is born every day. But anyone who tried creating anything above medium level of complexity inevitably ran into a brick wall of SmartThingā architectural limitations and ended up in the same place wher Bruce is now. Coincidence? I donāt think so.
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Good point, but weāre not talking about the scrappy IoT startup anymore. Weāre talking about a division of a global giant in technology/consumer electronics. 90% wonāt cut it for your average user (whom I readily agree isnāt those of us here in the forums).
You are right and your perspective is always appreciated. I respect your opinion because itās based off of fact, research, and experience.
Yes, Iām negative about a lot of things. But Iām also positive about this system as a whole.
I speak up and I voice what I see, negative or positive. Iāve tried to have a dialog with the advocates, Iāve asked questions. I get the same responses that I got above, that Iām wrong and everything is in the works.
And just like the responses weāve been getting over and overā¦ Weāll see it on Monday.
Ok. Whatās going on Tim? Whereās the transparency? What was the root problem of the melt down? Whatās being done to fix? Whatās being done to keep the developers here? Whatās being done to make this community thrive again? What being done to turn this community back from 85% complaints to a positive atmosphere of growth? Whatās being done to keep your loyal group users from taking that somewhere else? @slagle, how about some real answers.
Yes, we are a small part of the overall ST user base. But I can guarantee you that we are at least 50% usage stats.
Honestly, w just want to know whatās going on?
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We are preparing something to share, we want to make sure we get everything we are working on. We owe you a reliable platform and we are marching head on towards that goal.
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Exactly, and that global giant will eliminate this little bump in the road as soon as they are not providing what is expected.
I bet you wonāt find a single owner if a revolve hub that bought it thinking, oh Iāll just get this one cause Iāll be upgrading next year anywayā¦ So I donāt care if itās shut down!
Tim,
I am completely sincere when I say I am looking forward to being proven wrong. I honestly love this system and I want it to succeed. It may not seem like it, but I really do.
I know this system can rule the HA world and Iām anxious to see it happen and to be here at the somewhat beginning.
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I think itās a misunderstanding. SmartThings is not a division of Samsung. Theyāre operating as an independent entity and co-located with Samsungās āinnovation centerā, i.e. their own start-up incubator. As with any other start-up, itās a gamble. If it doesnāt work out, they will just cut their losses and pull the plug. No tear will be shed. Itās just business.
My take on it is that by the end of this year Samsung will make up their mind, most likely based on their 2016 SmartTV sales, whether to pursue this technology or not. Weāll see.
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Good pointā¦ I used ādivisionā a little too liberallyā¦
Having been at Samsung when the acquisition happened, and having met with a lot of the leadership team during my time helping with the Open Interconnect Consortium (now Open Connect Foundation), Iām probably a bit too close to this situation.
Honestly, I waited specifically for hub V2 based on what I knew at the time as part of the Samsung āfamily.ā
There are many times since then that Iāve regretted jumping in with both feet. What was promised/architected based on what I knew at the time has not come to fruition, so yeah, itās beyond frustrating for me personally.
Iām with @bamarayne on this - I literally would be shouting from the rooftops to get people on this platform if stability and reliability were addressed, and people like @bravenel werenāt forced into a corner by bad management decisions.
However, I also have no problem using every avenue at my disposal (personal recommendations, social media, etc.) to make sure that no one else is burned by this system if they canāt get their act together. I think even the most vocal of us have been waaaaay more patient than is warranted, because we see the promise in the platform.
Joe and Jane Sixpack will never stick around like this.
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Should we expect IT before or after April 27th?
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Will this be in the form of an email, or a forum post? Hopefully email, as posts get buried/lost/never found.
If a forum post, what sub forum of what hierarchy?
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Will be here ā¦
https://community.smartthings.com/c/announcementsWell, hopefully it wonāt be general and it will be longer than two sentencesā¦
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Wow, all we need is more teasing and suspense. Share it already. 
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How about a date for sharing the information? The information sharing should not have to go through QA, so it can be fairly predictable.
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