[RELEASE] Rental Lock Automater - Airbnb, VRBO, HomeAway, TripAdvisor, Booking, Expedia

Thank you all for your suggestions. @11seashell11 we do have internal support for booking.com however the reservation calendar from booking.com is missing the name of the renter, so while it can automatically schedule the renter, instead of a name you end up with a booking id in the app.
You can send in a request to booking.com to add the name of the renter to the reservations calendars and once it’s implemented we can enable this feature officially.

Would you be able to integrate it with any other PMS systems if they provide iCal information, call back URL, or API?

It can work with systems that provide iCal links. If the iCalendars are in AirBnB, VRBO or HomeAway formats it’ll work out of the box. If there are custom formats feel free to send us an eMail and we can look at adding support for them.

We have another product coming out soon which will allow for custom integrations using standard REST API’s.

Excellent, and thank you. When do you expect the other application to come up? I bought the $30 app and not sure if it is the right app or is the commercial app the correct one?

Im using the feature “Notify if door has been left open”. Via your SmartApp, is it possible to make the lock’s alarm sound/trigger/activate, as well as send me a push message? If I cant make the lock’s Alarm sound, is it possible to have any other audible sound?

@Jotham the app that allows for custom REST API integration is now available. See this topic for details
[RELEASE] Lock Manager API - Control your locks and manage users remotely

@bonaventurepm I’m assuming you’re using the Schlage BE469 lock with the built in alarm. If so this lock doesn’t allow external triggering of the alarm. If you have a “chime” device you can configure the app to ring the chime every time the door is opened and it’ll send you a push notification if the door is left open for a certain period of time.

Thank you. Yes, I have Schlage BE469 lock with the built in alarm. Just to confirm, the only notification one can get if the door is open for a certain period of time is the push notification? Am seeking option or idea to also alert tenant, to have them close the door.

Couple of options that come to mind are:

  1. Alarm - this would be very loud and it may not be appropriate
  2. Chime - these device are hard to find, but if you do find one it should be easy to setup it up to chime when the door has been left open. However a couple of things you may want to think about, does it chime once or keeps chiming? If it keeps chiming the renters would likely contact you to find out why it’s chiming and to consider the experience.
  3. You can invest in a Sonos ($1K+?) which has audio notifications that can be integrated with ST and it can say out loud over the speakers that the door X has been left open

Where can you see the log of what is happening? Since the simulator is not working. I just changed the phone number of a guest to my number but I never received the text message.

Also, seems like the dstart and dtend messages to me are opposite of what is registered for the user. The app sends me a message saying start is 9/21 and end date is 9/25 but registers the guest with a start date of 9/25 and end date of 9/21.

Can I get any help on these issues please.

Jotham, @maddie has responded to your email.

Please note that the app currently only works directly with AirBnB, VRBO and HomeAway calendars. It does not support custom calendars and any reverse engineering is not supported. Once the custom calendar integration feature is ready we will release it along with the documentation on how to create custom calendars.

If you have any questions regarding your AirBnB integration please feel free to email our support desk.

Hi, I am located in Europe and currently manage 45 airbnb properties. In order streamline the check-in/out process and further improve my customer service, I am thinking of installing smart locks to all of our properties. My question is twofold:

  1. My model of choice is Yale ENTR. Is this compatible with your software platform?
  2. I read that you currently support up to 8 properties but will increase the number in future software iterations. Do you have an estimate on that?

The app works with any lock with a full keypad (0-9) and a z-wave/ZigBee module so it can connect to SmartThings.

To answer your questions:

  1. The Yale ENTR Lock doesn’t have a full keypad. It only has numbers 1-5 so it may not accept codes generated by the app which are based on the renters phone numbers/dates. A more suitable choice would be the Yale Doorman Lock with the Z-Wave module.
  2. Each installed instance of the app can manage 8 unit calendars (each unit has its own AirBnB, VRBO/HomeAway and soon Booking.com calendars). While it can support more units (we have tested up to 20), we have have not come across any setup with more than 8 units connected to a single hub given the range of a single hub. I’m assuming the 45 properties aren’t all connected to a single hub. If so, then each hub would require a separate installation/license and each installation can support 8 unit calendars (no limits on the number of locks per unit). Feel free to email us if you have more than 8 units on a single hub or if you need more details about the setup.

Hello again,

Thank you for your prompt reply.

  1. The Yale ENTR has a full keypad (https://www.sicher4you.com/elektronische-schliesssysteme/yale-entr/yale-entr-packs/yale-entrtm-fernbedienung-set-3777.html) but only connects through Bluetooth. Would that be a problem? Also, is the Yale Doorman Lock compatible with European locks?

  2. The properties are scattered across town with the majority being 1 property per building; am I going to be able to fuse all properties into 1 admin console or for each property (or group of properties for some buildings) I would have to access a separate admin console?

OMG… I was thinking about something exactly like this and it just popped up in the latest posts feed at the right time! I will definitely be using this!

Could this be taken one step further and automatically generate a guest WiFi voucher with a unique password and lifetime set as the duration of the stay in the UniFi Controller? Even better if it could also generate a tile on ActionTiles giving the SSID name and the password? I would imagine a LOT of this code to generate the voucher could be reused minus the thermal printer part:

The part it needs to do is just connect to the controller and generate the voucher. That would be amazing.

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Rental Lock Automater (RLA) - Version 02.01.00

  • Added support for Booking.com calendar integration
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Thanks, Maddie has been really helpful.

Any insight into adding let’s say Expedia or integration with JSON format calendars?

I’ve been using the Rboy lock app for years. I probably have one of the original versions. I’m interested in this app. However… I am worried about:

  1. Breaking something that works fine. (Specifically, will I need to upgrade to each new version first, or can I go from my old version straight to this one? Is there a way to back things up, so I can go back to all original config if necessary?)
  2. Giving “Rboy” my Airbnb credentials. (Do you have a strong CyberSecurity program in place, and how is it independently evaluated for effectiveness?)
  3. Misconfiguring something and either blowing up my AirBnB calendar or flooding my guests with invaid SMS messages (Is there a procedure on how to configure things safely and test out before letting it touch my AirBnb calendar?)

Thanks,
Randy

Glad to hear you’ve been enjoying our apps. Good questions, let me try to answer them:

  1. Please see the installation instructions for RLA. Install the app separately from your other app as this is different app. Also ensure that one lock is only controlled by one app at a time to avoid programming conflicts (see the RLA FAQ page). If you’re using a very old custom lock handler consider updating it, if you’re using the stock ST handler for your lock you’re fine.
  2. You don’t need any credentials, just a read-only iCalendar link. We don’t take or save any information. When you enter the iCalendar link in the app it is saved to your ST account just like your existing User Managment SmartApp. Please see the FAQ on how to get your iCalendar link.
  3. The app doesn’t touch your AirBnB or any other account. It only reads the reservations provided by your iCalendar link and then creates users codes on your lock and notifies you / them as configured by you in the app. The easiest way to test it is to configure the app just as you would for your rental property with 2 differences:
    • Use a different lock if you want to see how it schedules your users
    • Don’t include a SMS text message, so it won’t be sent to your renters

When you’re ready, switch your lock to the actual property lock in app settings and enter a welcome SMS text message for your users (SMSs are tracked and only sent once per reservation, see the RLA FAQ for details).

I will add the last question to the RLA FAQ page as well.

We have owners with 40+ properties running RLA without any issues. If you have any questions feel free to email us.

Rental Lock Automater (RLA) - Version 02.02.00

  • Fixed an issue for some users where setting Days before arrival to activate automatic codes to greater than 0 days would set a start date earlier than expected
  • SMS message template <start> and <end> now use the reservation dates (original or if modified/extended manually for individual renters) instead of the code activation/expiry dates
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