RBoy
(www.rboyapps.com - Making SmartThings Easy!)
222
You’re welcome.
What you’re describing sounds like a typical mesh issue. Is the mesh is weak it can “lose” commands so it appears that sometimes it works and other it doesn’t.
The solution is to add a repeater close to your device.
It a very common issue especially with locks and thermostats. Here is a topic explaining the issue and why repeaters are needed even if the hub is close to your devices. (It’s for locks by applies to most beaming and sleepy devices)