My Qubino Flush RGBW Dimmer can’t control the RGB light from the SmartThings app; it only appears as a dimmer switch. Is there an Edge Driver available to control my LED RGB light?
Hi, could you please share the name of the device?
Also, please open support access to your account as follows:
- Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM
- Enable support access to your account:
- Go to the SmartThings Web (my.smartthings.com)
- Log in to your Samsung Account
- Select Menu (⋮) and choose Settings
- Toggle on Account Data Access
- Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.