Oh you upgraded your hub? Delete EVERYTHING and start over...THANKS FOR BUYING!

I curious if you guys know if it is so low because your average customer thinks that is enough or if they give up.

As Iā€™m not under NDA for this particular Topic, I can say that to the best of my knowledge (which, technically, must be zero since nothing possibly could have been ā€œdisclosedā€ to meā€¦), SmartThings does a lot of internal stress testing, but very little external stress testing. Betas appear to be small in scope and duration ā€¦ though they are still helpful, they are nearly frequent, broad, or deep enough to avoid the production issues that Customers (and Community Developers) encounter repeatedly after many, many, Releases.


In a shameless plug, I can say that ActionTiles will be maintaining an active Beta environment in which all non-trivial updates will be soaked before moving to Production. Iā€™m not going to assume this is going to give us flawless production releases, but I really think it will help a lot. The effort and resources to run a continuous external customer Beta environment is significant overhead and it lengthens the update cycle considerably. But I wouldnā€™t consider running a high-profile app without one.

I know that SmartThings has explicitly mentioned variations on enhancing their QA process in the past (good-bye CTO Jeff Haginsā€¦), but Iā€™ve seen no indication that an ongoing external beta is in the cards. Howeverā€¦ I havenā€™t seen ā€œthe cardsā€.

Yea I hear ya. I have a friend that has friends at ST, and friends no longer there. So Iā€™ve heard a lot of inside gossip from time to time. And its kinda interesting what happens or doesnt happen.

Thereā€™s times when I think all of this is just fluff I could live without. I could probably be happy with just Hue. I dont do anything terribly fancy. I just recently started using motion to trigger lights. So time and geofence is like 90% of what I do and Hue has that covered, and the new motion sensors could bring me up to completion. I got into ST because of how open it was. Being a Linux sysadmin by trade, I like the idea of ā€˜hackingā€™ on this myself or by others. Not to mention at the time it gave the broadest coverage of all the tech out there.

Iā€™m just kinda sad that in the solid year Iā€™ve been using it, Iā€™ve not see any forward movement, and yet sometimes sliding backwards. I have a v1 hub because the v2 offered 0 tangible benefits to switch to. Local processing is a joke at best. I dont care about bluetooth never being enabled. No cell backup or other uses of the usb port as told. And beyond that, most people report more instability with the v2 than my v1. The OTA zigbee updates would be nice, but that is delayed, and even then it was for ST devices onlyā€¦my bug is with the cree/osram stack. Add on to the fact Iā€™d have to start over 100% nope no thank you.

Funny you speak up because Iā€™ve been debating trying out smarttiles only thing I dont know is where id put the dang tabletā€¦ lol.

I have friends of friends that are friends of ST too.

Who am I kidding? I have no friends.

Probably a bunch of accounts without Hubs. Or Monitoring kits without anything else.[quote=ā€œKevinH, post:63, topic:63484ā€]
Local processing is a joke at best. I dont care about bluetooth never being enabled. No cell backup or other uses of the usb port as told. And beyond that, most people report more instability with the v2 than my v1. The OTA zigbee updates would be nice, but that is delayed, and even then it was for ST devices onlyā€¦my bug is with the cree/osram stack. Add on to the fact Iā€™d have to start over 100% nope no thank you.
[/quote]

The possibilities though! Itā€™s coming in a few weeks.[quote=ā€œtgauchat, post:62, topic:63484ā€]
(good-bye CTO Jeff Haginsā€¦)
[/quote]

So sad.

Any contact sensor should do the work and then you use the ā€œNotify meā€ Smartapp. You will have to consider the distance to the mailbox, if there is a Zigbee or Z-wave repeater you have close to it and the material of your mailbox (brick and metal might make it harder for the signal).
One thing to have in mind is you will be changing batteries more often during winter because of the cold.

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Take it the sensor need to be water tight too

Probably not if itā€™s inside the mailbox. Does your mail get wet?

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I put the magnet part on the mailbox door. I figure no big deal if that part gets a little wet. Of course it hardly rains in Southern California either. :wink:

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So none of my devices are being found after setting up the new hub. Iā€™ve taken the batteries out and pressed and held the button for 10 seconds on each of them. Exclusion doesnā€™t seem to be working. Pretty much dead in the water right now

What brand and model of devices?

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1 multipurpose sensor, 1 open/ close sensor, and 1 motion sensor; all smartthings.

Exclude works for zwave, these are zigbee. Press the button when inserting the battery. You should see the LED glow blue. If youā€™re set to add a device while doing this, itā€™ll turn green when added.

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I believe if you ā€œpress and holdā€ it may sometimes turn ā€œorange / amberā€ to indicate it is resetting / excluding itself. Then you can release and ā€¦ repeat the process to get into the ā€œblueā€ include mode.

I have definitely found that more than one attempt (of both reset and includeā€¦) is often required.

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I think we are prime grounds for stress testing, I get stress tested every time there is a platform ā€œupgradeā€. I know the system is moving forward as I can usually get a solution to every problem I find. But itā€™s definitely more fun making new things work than fixing things that worked last week!

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I was able to get the devices to work, all but one. I think one might be broken. My motion sensor and open/close sensor both came up fine, but the multi-purpose sensor isnā€™t working. Itā€™ll work for about five seconds, but as soon as I put the case over it and put it back on the wall, it stops working entirely. Battery is fine, 80%. I connected it to the hub, the hub is just stuck at ā€œactiveā€ and ā€œclosedā€, but I get no response from it at all >_>

Anyways, thanks guys for helping me get these back on here, now for the rest of my devices.

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Apologies if this isnā€™t the most recent thread on the subject, but has anything changed since Nov 2016? Iā€™ve had my v2 in a box waiting for a migration tool to come out so Iā€™m checking in to see if itā€™s time to finally unbox my second gen hub.

Thx!

Nope, it can stay safely tucked away in a box. There is still no migration tool.

To use the new Samsung Connect app, you have to reset the hub to be able to use the app. Resetting will delete all your smart devices.

If you wait too long, the V3 hub will be out. Samsung has a new toy now too, the Samsung Connect Home WiFi router with hub built in.

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What a shame. Iā€™ve really lost all faith in SmartThings to keep their promises.

SmartThings stopped making promises over a year agoā€¦

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