No SMS alert from Hub - Issues

hub

(A Non) #1

Hi,

Anyone from the UK (or anyone else) no longer getting the SMS notifications?
Push messages work fine just no texts coming in.
I’m guessing it’s something at Samsungs end as i haven’t changed any settings recently and they used to work fine.

I have a loud annoying alarm set as my text alert from my hub so i know its urgent if someone breaks in/house fire etc. Without this alert i might miss something important.

Anyone know anything regarding any changes or issues at Samsung that might be affecting this?

Cheers


#2

Please open a ticket with Samsung SmartThings support ASAP.