Hi - setting up SmartThings for the first time. Got some devices setup but struggling with the Xfinity sensors. Got a bunch of them, with brand new batteries. Following all the instructions I found here and elsewhere but cannot get ST to pick them up. Closest I’ve come is a Zigbee Thing is added…

[image] greg4168: Hi - setting up SmartThings for the first time. Got some devices setup but struggling with the Xfinity sensors. Got a bunch of them, with brand new batteries. Following all the instructions I found here and elsewhere but cannot get ST to pick them up. Closest I’ve come is a…

Thanks so much! That driver did the trick…

Thought I was in the clear with these sensors, but this morning when I got up all of them were disconnected. Running the diag showed that Smartthings could no longer connected to the cloud. After removing the hub and re-adding it, and reinstalling the Zigbee Contact Mc driver, now I’m trying to re…

Did you reset the sensors? Also try bringing the sensors near the hub when pairing.

Again today, two of my seven Xfinity sensors are offline. Are there more reliable sensors I can get?

tell us more about your set up: which model hub do you have or appliance/tv with builtin hub? is the hub near any other equipment that may cause interface such as a wifi AP, etc? location of the hub in your Home? large house? multiple floors? how far are the sensors from the hub? have you logged …

[image] greg4168: Again today, two of my seven Xfinity sensors are offline. Are there more reliable sensors I can get? Smartthings as a platform does have issues with marking devices “off-line“ which are not actually off-line. That can be annoying and hard to fix. But before we get to that, …

[image] greg4168: Closest I’ve come is a Zigbee Thing is added, but doesn’t seem to do anything If you made a driver change from zigbee thing to the zibgee contact Mc driver, then the devices have not been configured correctly and appear offline after a couple of hours. For devices to be con…

I used the Mc driver because the zigbee thing driver wasn’t finding the devices at all…

Thanks all for the helpful replies! I’m using a brand new Aeotec hub for my downstairs. Have another being delivered today for upstairs. All devices so far are downstairs. House is about 2700 square feet. The downstairs hub is in my network cabinet with a 24 port Netgear switch, a power supply,…

Newbie: Cannot pair Xfinity XH52-UE Sensors

Devices & Integrations

h0ckeysk8er (Bruce Pinsky) June 15, 2024, 10:08pm 2

Try the Zigbee Contact Mc driver from @Mariano_Colmenarejo. Subscribe to his channel here and install to your hub. If that doesn’t work, go to the ST Advanced Web App and post a screen shot of the device info in this topic.

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Newbie: Cannot pair Xfinity XH52-UE Sensors

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