I would set your expectations appropriately. The hub isn’t going to solve world hunger, it’s going to have glitches, it shouldn’t be used as your primary security system, etc. But I’m still happy with my purchase. It’s the only HA hub i’ve owned, but from what I’ve read SmartThings isn’t any worse than Wink, Vera, etc.
Every system has pluses and minuses, but they aren’t all the same pluses and minuses. Different things work for different people. SmartThings scores very high in flexibility and versatility, but there are other systems that score higher in reliability. Although they often do so by giving up a lot of the flexibility and versatility.
Detailed discussion here:
Not that I WANT to leave ST as I love the fact that we have access to the IDE and some seriously advanced features; but the reliability of the system and inconsistent nature of it (works one day, doesn’t the next, etc.) is just too much… especially since I have it implemented at my house to use fully, not just as a toy/hobby.
Since Wink is dead or dying out; is there anything else out there that is comparable to ST but actually works? I know this is probably not the best place to post something like this however I love what ST in theory should do… just tired of waiting endlessly for what seems to be a one man support show to fix. It’s sad that Samsung doesn’t fund their dev/support better because it’s clearly VERY lacking and I’m sure that poor guy or poor guys are just completely swamp…
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So it just depends what you need.