Mobile Device Presence Update Delay

[ahmed24 (Ahmed)]

I am having at least a 15 to 20minute delay before ST detects that my mobile is no longer present. This is happening with all mobile devices and I have high accuracy set. My question is, is there a way when my front door contact is triggered to then force ST to refresh all mobile device statuses?

[kahilzinger (Kirk Hilzinger)]

There might be a way to do that. @RBoy has a lock app that I use to switch to the “Goodbye” routine whenever I hit the lock button on the keypad.

[Baz2473]

Have you checked the size of the geofence area that you have set in your smartthings app settings?

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

Check out this post on how location is detected. It may provide some pointers.

Phone presence sensor gone rogue?

Calling Rogue One for assistance. Sorry couldn't resist that Coming back to your Rogue issue, let's understand how location works so it'll help you figure out how to fix your issue. Location is determined by a couple of methods: GPS - Most of the time devices do NOT use active GPS due to the fact that's it drains the battery. So this only works while the app is open. AGPS - Assisted GPS, this done with the help of mobile network towers. Most cellphones are aware of the network towers within a certain radius and their distance from them using the signal strength from the towers. Since the mobile network is always active this is the primary way for a cellphone to "guesstimate" its position. (Each towers location is transmitted to the phone). This is one source of a problem. Often…