Light is not reachable by hue bridge: what does this mean?


(DavidK) #1

Hello,

My Hue lights are working fine.

But I see the error, light is not reachable by hue bridge. What does this mean?

I have rebooted the hue bridge and the smartthings bridge and still this error in the logs.

Thanks in advance


#2

What it means is that Hue sent a command and did not get a timely response.

Unfortunately, SmartThings will stop sending commands to bulbs in that state even though they may still work just fine.

You will find much discussion, including from SmartThings staff, in the following thread:

Definitely put in a support request. :disappointed_relieved:


(DavidK) #3

Thanks for the info!