Hi guys, I just bought a kwikset 913 and i added a z-wave plus to it. I also bought a Samsung SmartThings Hub STH-ETH-200. I can easily add (or pair it) using SmartThings but I cannot control it. I get the following error message. [image] Any idea?! Thank you

It’s normal and won’t affect your device operation. It’s a limitation of the current hub firmware. See this topic for more details: [image] Yale conexis L1 z wave module 2 security Devices & Integrations The spec is constantly evolving. Last week they released more update…

Hi RBoy, But it doesn’t respond (it doesn’t lock or unlock when I change the status of it on the app). The lock itself is functional, it responds to the code when dialed manually on the keypad, etc. I tried, deleting it, adding it again (many times); restarting the hub, factory restoring the hub …

Open the IDE, click on your lock under my devices and copy paste what you see here, specifically the raw description.

Sorry for the delay, I just got home. Here is the info requested: “ zw:Fs type:4003 mfr:0090 prod:0003 model:0845 ver:4.10 zwv:4.34 lib:03 cc:5E,72,98 sec:86,5D role:07 ff:8300 ui:8300” [image]

Hi RBoy, This is all new to me, so, was that the info you requested (in my previous post). And if so, do you see anything abnormal? Thank you [image]

Anyone?! :woozy_face::disappointed::weary:

Hi @RBoy did you have a chance to look into this? And if so, any suggestions? Thank you :smiley::+1:t3:

I missed your last post. Yes that looks good, the pairing looks fine no issues there. I would recommend trying to add a buffering device like a repeater between the lock and the hub. If you’re having issues with the zwave mesh dropping packets then this should resolve it. You can also try the Enha…

Hi RBoy, I just bought a light switch/repeater (Z-wave) to install between my hub and the door lock. I will let you know if it takes care of the problem. I’m not quite familiar on how to “install” the app you mentioned but I will definitely look into it because everyday I have more things getting …

Hi @RBoy i just tried something different, I ran cables bringing my hub right to the middle of the room today, just 10 feet from the lock. Same thing. And another weird thing was i just installed a iBlind device and it behaved the sane way. It connects, does its thing (calibration, etc) but then no…

Kwikset 913 with a Z-Smart Plus is pairing but doesn’t work

Devices & Integrations Connected Things

Miami February 3, 2020, 4:56am 7

Anyone?!

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Kwikset 913 with a Z-Smart Plus is pairing but doesn’t work

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