SmartThings Community

Just installed Lock Mananger

(Russell) #1

I have installed my Yale Lock (YRD220) then installed the Smart Lock app. not enough control so I installed Lock Mananger thru my laptop it now show up in my phone app but ever time I try to Add the lock or a new user I get " ! Sorry, but there was an unexpected error." ? can anyone help me out??

(jkp) #2

The best place to post your question is in the Lock Manager thread…

With that said, did you install the lock manager app and publish it? And install the 3 child apps that go with it - unpublished? Did you also use the correct device handlers for the Yale Lock?