Introduction to SmartThings for Iris Customers

You will first need to install a device handler before pairing your keypad with the hub for it to recognize it and then it will show up.
See the first post of this topic for instructions on how to pairs ZigBee keypads: [RELEASE] Enhanced ZigBee Keypad Lock - Centralite Keypad, Lowes IRIS Keypad, UEI Keypad and Xfinity Keypad Device Handler