Have this same exact issue. Not sure if it is because i had the devices already attached to smart life accounts outside of Globe Life. Don’t think it’s the issue, but going to try deleting them from smart life completely and add into separate Globe Life account.
I tried removing them from Smart Life and added them to Tuya Smart, but again it showed up blank through Tuya. Going to also try the same and add my plugs to Globe Suite and integrating on ST again.
I have the same problem which also started with lights going offline and my attempts to fix it took everything down. I did start my own thread yesterday (see below). One thinks it is ST and another GS. Puts me off the whole idea of this cloud to cloud thing.
I am attempting to integrate some tuya light switches into ST. one suggestion through the threads was going via globe suite, and while I have added the devices into Globe suite fine … in my ST device list I can’t see Globe Suite as an Option under the device or brand list. Am I missing a device handler or something?
See my thread. Globe Suite have pulled the integration even though it was working great, with claims it was a accidentally made live (apparently not for the first time). The have said it will be live again “near” January.
Thanks, @Flakie99 guess I’ll hold out for a bit and see what unfolds. … or find a completely different path like HA and flashed firmware.
Thanks, I thought I was losing my mind. Couldn’t find globe. Let’s hope they are back soon.
I have been using Smart Life app to set up a simple automation (open on sunrise and close at sunset) of my WiFi curtain switch. Also I had set up Google Assistance to control via voice. Have been working great since 1 year.
Now I bought ST hub v3. I wish to move the automation to ST app so I can make this action happen when I am at home location. Looks like the switch can’t be connected to the hub at the moment coz the Global… app disappeared.
Isn’t there a way to do this?
Google Assistant asked me the auth of Smart Life app and it can control it. Why can’t SmartThings control the switch via Smart Life?
Globe Suite integration has been removed temporarily. There were some issues with it. The guys at Globe Suite working on it. Be patient for another few weeks/month.
Sure. If it’s that obvious/certain to come up I shall wait.
However my question is also about online integration of all the platforms which can connect using Google and Alexa and cannot connect with smart things app.
If googles cloud can connect to the cloud of that platform why can’t smart things cloud connect to it??
I am just a few days old with Samsung smart things I hope my question is not too silly
Every company creates their own integrations and different ones are more efficient. Smartthings is not known for particularly “Snappy“ cloud to cloud integrations. It also has an ongoing issue with stuff timing out which results in device is being marked off-line when they are not. so it’s not surprising that one company’s cloud integration might work better than another’s, although I know it’s very frustrating.