Every company creates their own integrations and different ones are more efficient. Smartthings is not known for particularly “Snappy“ cloud to cloud integrations. It also has an ongoing issue with stuff timing out which results in device is being marked off-line when they are not. so it’s not surprising that one company’s cloud integration might work better than another’s, although I know it’s very frustrating.
Globe Suite was working great for me until the new SmartThings update. Now the devices keep going offline.
So i just bought this switch from AVATTO on Aliexpress. It works within the Smart Life app but when I try connect to Smartthings through IFTTT, the switch keeps turn on/off over and over again. This happened with the Smart Life -> Smartthings applets only so I assumed it’s Smart Life server part.
Then I contacted the manufacturer and they said tuya has stop cooperation with IFTTT since the end of 2019. Can anyone confirm this?
I have one Smartlife plug that was integrated to Smartthings using IFTTT and I can confirm that it has been unusable for the past couple of weeks. It keeps turning on and off on it’s own with now rhyme or reason.
My SmartLife plugs were set up to sync both ways with a simulated switch in ST using IFTTT but they developed a life of their own a couple of weeks ago. I only control them through ST, so I disabled the SmartLife->ST applets and they have been working fine since then. Not a promising sign if Tuya has stopped providing official support to IFTTT though.
Multiple people reporting this issue as new last week:
Will this affect the Globe Suite integration if it’s back online?
I’m also having the SmartThings -> IFTTT -> Smart Life problem. All switches turn on every 60 minutes and then 30 minutes later turn off. Started early last week.
Had to remove all IFTTT integrations and switched over to Alexa as the man in the middle, which is actually working quicker than IFTTT. I followed the instructed to make Simulated Alexa Switch/Contact Sensor by bjpierron on GitHub.
Same here but I still have one problem. I don’t know how to sync the Tuya bulbs with ST if a bulb is turned ON/OFF from the Smart Life (Tuya) App. Was able to do it through IFTTT but I don’t know how to do that with Alexa only. Anyone? Thanks!
Unfortunately I don’t think there’s a “great” solution for this because Alexa can’t trigger routine on a switch change, only a sensor, which the physical Smart Life switch is not. I did come up with a “working” solution, however.
This is only a problem if the switch is turned off by by any means other than through SmartThings… eg. Smart Life app, google asst., Alexa, or physically being flipped, resulting in the the Smartthings virtual Alexa sensor/switch and the actual switch being out of sync. For me, the only time this was causing a real problem was when the switch was then supposed to be triggered to turn ON from a motion sensor. Alexa would never see a change in the virtual contact sensor because it was already set to ON/Open.
My solution was to send “turn off” command in my Webcore rules every time preceding a “turn on” command. This way, the Smartthings virtual alexa contact sensor gets toggled to off if it was stuck in the on state before sending the on/open command to Alexa. After this happens, they will be resynced in Smartthings.
I was initially worried that if the light switch was already on and Alexa received an off/on command that it would would flicker the light, but these commands must happen quickly enough that there is no flicker, at least for my setup.
How exactly are you using Alexa for this? I am trying to figure out if I can use Google Home, but haven’t been able to wrap my head around it.
At the present time, Alexa offers an option which Google home does not. That is, you can create an Alexa routine (not a smartthings routine) which can use a sensor triggering as the “if“ and then almost anything that Alexa can do as the “that,” including turning on another device. So this is a good way to create an integration between smartthings and another device that Alexa can control. .
Here’s the community FAQ on that method. Unfortunately, however, as of the time of this writing (March 2020) google has not offered anything similar. They have promised to add more routines functionality sometime this year, but no details on what it will be yet.
There isn’t anyway just with the Alexa routine. There are a couple of options. Basically you have to look for an environmental change that could be recognized by smartthings. The most obvious would be a light sensor. So that when the tuya light was turned off, smart things could recognize that the room had gone dark. Obviously that won’t work for everyone, but it will work for some.
But otherwise, you are correct: it’s really only a one-way integration.
I think I’ll just give a bit more time to Tuya / Globe Suite to fix their integration with ST and unless this happen soon I’ll just upgrade those few Tuya bulbs that I have to something that integrates with ST properly like Philips hue or something.
Oh and … Dear Samsung/Smartthings please hire @JDRoberts already Your customer support rating will improve massively if you
Thanks for the shout, but in real life I am completely unreliable and the stress from trying and failing to be reliable is bad for my health. No, really.
I have a few bulbs and a Wifi LED string on the Smartlife app. Currently I skip ST completely and just use IFTTT and Google Home. Voice works for on/off as noted… to change colors on the string I built a bunch of scenes. From within IFTTT you can use Google Assistance to Smartlife and link voice phrase to the scene. Not ideal, but its the only I can see getting colors to change via voice. So far all these work ok… not ideal. and given Lightify bulbs and strings are dropping in price, I may just replace the few Wifi bulbs/strings with zigbee.
Sorry for what may be an obvious question but does this mean that by making a connection to a Smart Life account using Global Suite, I will be able to interact from within Smartthings, to devices that have been registered to that Smart Life account?
Thanks in advance.
Yes, if your devices are “Globe Suite” brand. If another brand then the answer was yes, late last year, but it has since been restricted to Globe Suite products.
Note: “Globe Suite” rather than “Global Suite”
Thank you. That makes sense from other info I’ve come across.
That’s a shame though, as I already have some devices in Smart Life but they aren’t Global Suite products and as I’m in the UK, Global Suite products don’t seem to be readily available here.
Maybe in time there will be an official Tuya to Smartthings link that we can use. Fingers crossed.