Hue or Lutron dimmer remote

[JDRoberts]

There may be two different issues, but one of them is definitely using a hue dimmer switch with a zigbee home automation coordinator like SmartThings.

As far as the other problem, we have a Gen 2 Phillips Hue Bridge and two Hue dimmer switches that we got as soon as they came out, so about a year ago, and they’ve stayed connected the entire time.

I haven’t seen any complaints in the Hue forums about dimmers with the Gen 2 bridge, but I have seen some about the Gen 1. In most cases the problem seems to be Wi-Fi interference, but I suppose it could also be zigbee interference from SmartThings.

The Dimmer Switches seem to be affected much more by WiFi and probably other noise in the 2.4GHz band than the bulbs and bridge. I had the same problem, the switches became much more reliable after changing the ZigBee channel

Fortunately, it’s very easy to change the zigbee channel for your hue bridge, you can just do it through the app, so you might try that.

FAQ: What WiFi Channel is least likely to interfere with SmartThings?

Z wave and wifi don’t interfere with each other, so you don’t have to worry about that. But WiFi can drown out nearby zigbee, particularly boosted Wi-Fi. At my house, we have a Wi-Fi booster. If we plug it in on the north wall in one room, all the smartthings – controlled zigbee devices to the west of it drop off-line. If we just move the Wi-Fi booster to the east wall, all the zigbee devices work fine. So the first step is to make sure that your SmartThings hub is at least 3 m away from your Wi-Fi router or any access point. But sometimes the problem is bigger than that, and your Wi-Fi router is broadcasting on a channel which is just drowning out your zigbee devices. You do have the option to change your Wi-Fi router, typically between channels 1, 6, and 11, so what’s the best Wi-F…