I’ll disagree on one part @beckwith. If you’ve got security cameras hooked up to HA and there is a remote server that is accessing/storing this data, that could be a little off putting. It’s one thing to subpoena my electrical usage or even when my doors open/close. This isn’t much different than getting my phone records which can establish habits or even who I’ve contacted. But if police can subpoena pictures/video from inside my house… potentially without my knowledge, I’d be a little upset.
As one example… remember those commercials where someone walks in on a relatively benign situations that looks really bad? (https://www.youtube.com/watch?v=M7cUYVviK50) Let’s say that my kids and I are rough housing… playing around. But certain stills taken at just the wrong time make it look like I’m beating my kids. That same night there’s reports of a suspicious person in my neighborhood, so the police subpoena records from any security cameras in the area. My house gets tossed in with the rest and my HA company, instead of isolating just exterior security cameras, sends all my pictures… including that one still shot with my hand raised and my child screaming (in delight) as she falls down.
Generally I’m not one who is overtly paranoid about these sort of things. I know there’s the chance for abuse and I know there are horror stories out there, but usually I think these sorts of abuses are rare and the exception, not the norm.
That said, I do get a bit nervous with the idea of giving too much info from inside my house without my consent.
I’d like to see SmartThings have as part of their user agreement that any request for information from LEO would require a formal warrant or subpoena and also that ST, as policy, would notify users of any request from LEO.
I think this is inline with other major companies in our space and takes a few steps further to help alleviate anxiety about privacy and security. We are certainly open to feedback and are sure it will continue to evolve.