GE Link Bulb won't pair (new "Daylight" model)

[JDRoberts]

It’s quite possible that your wink hub and your smartthings hub are on different zigbee channels. Making one more subject to local interference than the other.

Unfortunately, if you have the V one smartthings hub you can’t reset the zigbee channel at all, and if you have the V2 you can only reset it by completely resetting the hub and then it’s just random which channel you get, you might even get the same one for a second time.

But that’s an engineering reason for why one might work and the other wouldn’t.

FAQ: What WiFi Channel is least likely to interfere with SmartThings?

Z wave and wifi don’t interfere with each other, so you don’t have to worry about that. But WiFi can drown out nearby zigbee, particularly boosted Wi-Fi. At my house, we have a Wi-Fi booster. If we plug it in on the north wall in one room, all the smartthings – controlled zigbee devices to the west of it drop off-line. If we just move the Wi-Fi booster to the east wall, all the zigbee devices work fine. So the first step is to make sure that your SmartThings hub is at least 3 m away from your Wi-Fi router or any access point. But sometimes the problem is bigger than that, and your Wi-Fi router is broadcasting on a channel which is just drowning out your zigbee devices. You do have the option to change your Wi-Fi router, typically between channels 1, 6, and 11, so what’s the best Wi-F…