FLS-PP lp a ZigBee Light Link Wireless Ballast for LED Stripes

Always tried to pair with Hue Hub first. Trying to search on the ST hub was just a troubleshooting step later on down the line. My Hue Hub Zigbee channel being at 15 should be ok, right?

Also, I was in contact with someone from Dresden Elektronik and they say it should be pairing as well and just can’t figure out why.