Error code 33-504

Devices & Integrations
64

Yes, as others have said those instructions did not help

65

Hi @citylight31

I recommend posting your issue in this thread: Troubleshooting SmartThings Hub 2018 and Aeotec Hub, where an engineer from the team might be able to help you out with this.

66

Same error code 33-504. I’ve done a factory reset, tried the Ethernet and nothing works.

67

Click on the Troubleshooting link directly above your post. Read the directions in the first post for resolving the issue . If you still encounter problems, post in that thread. They have staff monitoring it.

1 Like
68

Hi everybody, Simple solution to block NTP(for routers that not permit block ports):
Find parental control on your router settings and block all NTP active servers on your country. Check https://www.ntppool.org, choose your country to see what are NTP servers for you. Block them all on parent control or create a firewall rule. If you do that you finally can add and update your hub…

69

Hi.
I just bought a new hub and cant get it online. Can see that you DM’ed a bunch of people with a tip for fixing it. Can you help me too.

Best regards Eli

70

Go to the following thread and read the first post which has instructions on resolving the issue. Troubleshooting SmartThings Hub 2018 and Aeotec Hub

1 Like