Error code 33-504

Devices & Integrations
64

Yes, as others have said those instructions did not help

65

Hi @citylight31

I recommend posting your issue in this thread: Troubleshooting SmartThings Hub 2018 and Aeotec Hub, where an engineer from the team might be able to help you out with this.

66

Same error code 33-504. I’ve done a factory reset, tried the Ethernet and nothing works.

67

Click on the Troubleshooting link directly above your post. Read the directions in the first post for resolving the issue . If you still encounter problems, post in that thread. They have staff monitoring it.

1 Like
68

Hi everybody, Simple solution to block NTP(for routers that not permit block ports):
Find parental control on your router settings and block all NTP active servers on your country. Check https://www.ntppool.org, choose your country to see what are NTP servers for you. Block them all on parent control or create a firewall rule. If you do that you finally can add and update your hub…