Hello! Thanks for your excellent work on this - I’ve been using it for a long time for activities only but now trying to set up individual commands (specifically for a hue sync box).
When I go to my.smartthings.com and view the harmony bridge there it shows no list of devices. I can see some text within the IOS app but unable to open the full list. Please help!
I just found the list in the device history on IOS app. Copied code and when I paste it in, it loads for a few seconds and then I get this error message.
Hi Tom, can you paste in the code you are using here?
Where are you pasting it in the app?
What is the end goal you are trying to achieve?
With this info I can try and help
Louis
Hi Louis, thanks so much for your reply.
I’m trying to create a routine to send ‘sync on’ command to my Hue HDMI sync box so that I can integrate it with my movie mode. I’ve got it all set up within Harmony and the IR commands are working.
Initially I pasted it into the “harmony command’ section of the main device screen (as shown in my previous screenshot) and then tried creating a routine where the command is triggered by a button press. Neither have worked unfortunately.
All other driver functionality is working fine. i.e scene triggering (which is all I’d ever used it for).
Here is the code I pasted:
{“deviceld”:“82807002”,“command”:“SyncOn”,“action”:“press”}
Edit: I’ve just seen that the speech marks in the code have changed from the straight ones when pasted in here but they do show straight on on the app.
Everything looks right there… can you send a screenshot of your routine?
Are your activity devices still working?
Can I just check… you are using V2 of the driver?
Yes, definitely V2. (Version 2023-05-23T13:58:40.67592036 it says in the settings).
Here is a screenshot of my routine. Just a quick test to try and trigger from an Ikea button.
That should be working… are your activities definitely working?
Are you sure the styrbar button press is triggering the routine? I usually add something visible as an action like a notification to be sure.
Next steps would be to try while running logcat to see what the logs say.
What type of device are you trying to control? Did you copy the command?
Also… does the command work from the harmony app?
Yes button press is working - I did have a light programmed with it to check like you suggest.
I did copy the command from the device history within the IOS app as the web based interface isn’t showing me anything.
It’s an IR command for a Philips hue sync box as I mentioned above. All working absolutely fine in harmony app and scenes are working in ST through the driver. i tried a couple of other codes as well for different devices but nothing working.
I’ve never even heard of logcat so will have to look into it. For now I’ve just created a harmony scene with that button press on startup but it’s not ideal as it powers off other active scenes when fired.
Cheers for your help.
Give logcat a try…. But it seems really odd that this isn’t working.
Maybe try rebooting your harmony too
How old was the entry in device history, make sure ‘get config on connect’ is turned on so the list gets refreshed.
Try changing the IP address to something wrong, save it. Then change it back again
Power cycle your hub.
I did google logcat and it said it was an android only thing so not sure how to use it with an iPhone. I’ve essentially given up at this point! Cheers for your help anyway Louis. Such a shame!
@wags1 I have power cycled the harmony hub a few times and the smartthings hub too.
No… logcat you have to run on a PC, it connects to your hub and allows you to view real time logs. You need to download the smartthings-cli application, and it is one of the options on that application
Just as a point of reference, I issue commands directly to several of my devices using this SHB and it worked fine just yesterday so SHB seems to be working, at least for me. The few times I have had issues power cycling my hub resolved it which is why I recommended that.
Appreciate the input! Just wondering, when it does stop working do the activities still function or just the device commands? As i mentioned above, the activities have always worked great but never managed to setup the specific commands myself.
If activities are working… it rules out a connectivity issue.
It leaves 2/3 possibilities
Do all devices and all device commands not work? Or just this device.
It’s hard to tell exactly since the few times it happened I noticed it because one of the Routines which includes several items, including issuing commands to devices using SHB, didn’t work correctly.
