Devices Not Showing?

[jgruberman (Josh Gruberman)]

I’ve been trying to get my devices to appear in Google Home from Smartthings and did some digging and apparently when I log into the API, there are ZERO devices on my account looking at it on the PC… but when I open the app(and confirm the email address is the same), I have my entire account with devices working just fine. Anyone have any ideas on what’s going on? Thanks in advance!

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

@jgruberman

Anyone have any ideas on what’s going on?

Possibly a mixup between “Samsung Login” and “SmartThings” login; so please note very carefully what happens when you login to https://account.SmartThings.com

Logout of it before authorizing Google Home.

And read this:

FAQ: How to find out what "shard" (cloud slice IDE URL) your Account / Location is on?

When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers. SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App! Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention. Update: The URL: https://account.smartthings.com should take you to your correc…

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

See also:

https://community.smartthings.com/t/getting-forced-into-a-blank-samsung-account/111761/13?u=tgauchat