CNET Article - Bad Press For SmartThings

[JH1 (Never Trust @bamarayne)]

@beckwith

Hawkinson also said the problems are a downside of SmartThings’ openness. Some apps not approved by SmartThings have caused issues. And because people can experiment by creating a variety of apps and hooking up different devices, things don’t always work as they should.

This may be true, but such a statement sounds like an excuse and doesn’t apply to everyone.

This sentiment is exactly why bruce pulled rule machine.

This is purposeful deflection. ST is broke. Period.

Yes, 3rd party apps can be broke too… but the reality is ST is broke and it is also breaking 3rd party apps.

The deflection and lack of accountability, diminishes confidence that there will ever be resolution.