It is like a statement, that we have only a small number of customers with non-US phone numbers.
As someone wrote, being a non-US customer is substandard. Suddenly we are the minority.
And I can guess all the SmartApps, including SHM will not be updated by SmartThings to highlight this feature inconsistency between region.
And as someone mentioned regarding the Push messages, they most of the time late. I woke up this morning, and opened the app. It started to show the messages from the automations over the night. 2, 4 or even 6 hours later. (My phone is a Samsung Galaxy S7.)
I use SMS notifications when away from home for a longer period, just to monitor the motion sensors in the house, that the cat hasn’t sneaked in. Or nobody else is inside the house. That would be great to receive Push messages hours later.
Is this product, as SmartThings, is reaching End of Life, and services has to be phased out slowly.
The effort pushed into the new SmartThings app and the new DTHs is pointless if the user experience declines due to poor management decision.
I would quote a fellow community member from another topic, this could be posted here too.
Maybe my expectations are really too low @joshua_lyon, or just realistic.