UPDATE: We have completed the aforementioned changes to our SMS service. US users may now opt in at any time by texting YES to 844-647 for each phone number set up to receive SMS.
We apologize for the short notice, and we appreciate your patience with these critical changes to ensure continued compliance with legal regulations and adjusting our services for improved support and scale.
What does this change mean for you?
US Customer: You must opt in to continue receiving SMS from SmartThings. You can do this by texting YES at any time to 844-647 for each phone number set up to receive SMS. If you choose not to proactively opt-in, the next time a SmartApp triggers SMS, we will send you an opt in text. You will not receive any further texts from SmartApps until you opt in.
Customers outside of the US: We hear your feedback that SMS is a valued function and will evaluate future options.
We recommend using push notifications to send alerts about activity in your home for the best experience. Other potential alternatives for SMS notifications include: