I cannot reconnect my Samsung cooktop after I have deleted it from the Smarthings App. I followed the instructions and tried thousand times but I always receive the error “something went wrong”. I’ve already reinstalled the app, turn off the cooktop, the phone, the router, everything. Nothing. I also don’t have anymore the QR code of course since it got removed after cleaning. WiFi is on in the cooktop and I can see it and connect it via my phone. I have also set a manual ip, set manual dns (google ones), still the device cannot be added to the Smarthings App. Really don’t know how to fix that. If someone has an idea I’d be grateful. Thank you!
not sure if your turn off of the cooktop meant the following but the one option I can think of - try a hard reset of your Cooktop - flip the power breaker off for 60 seconds to perform the hard reset but consult your user manual first to ensure that is the proper method for your appliance.
I have the same exact issue. I’m getting crazy, did you guys solve it? I’ve contacted Samsung support. Nobody could solve it. The Cooktop was working fine with the app until I removed it from there. Impossible to reconnect it after that. I’ve tried literally anything. Please help!
