Anyone else have this issue? I’ve now tried to connect three different kinds of zigbee bulbs (GE Link, Cree Connected and the Osram RGBW A19) all will not be found by my hub. I’ve reset it numerous times, the bulbs each well over a dozen times to no avail. I have one preexisting zigbee device that while I can control it, it doesn’t update the status of it being dimmed / on and off through the app.
I’ve been trying to get through to support now for over 45 minutes on the phone and have been redirected over and over from department to department. SO frustrating!
Any help is appreciated, I have literally no idea where else I can go especially dealing with the support phone number redirecting me!