Why did Samsung abandon us? Is it because of that one time I complained about an outage on twitter? If it was because I integrated that outlet directly with my Alexa bypassing ST - it was just curiosity. It meant nothing. Whatever it is, it doesn’t excuse Samsung’s irrational behavior. Who flat…

What I would prefer is Samsung at least try to get some stability in the platform, address the ridiculously slow app load/response times, and stop the half-baked integrations. It may be the job of third parties to code their stuff but don’t certify it if it’s half-assed. We were promised improveme…

At this point I am not sure that they are interested in anything. Not interested in selling devices. Not interested in keeping their backend services running. Not interested in maintaining their customer base. Not interested in us.

[image] mvevitsis: However I was under the impression that having a loss leader (sensors) on store shelves to get brand awareness (and to get people into your ecosystem) would’ve been helpful towards that end goal. A global brand like Samsung spends literally millions of dollars every year on…

[image] JDRoberts: I think it’s evidenced by the literally millions of people who now have the smartthings app and don’t have a smartthings hub. So for somebody that has Alexa or GoogleHome and no hub, how would I describe to them what the advantages would be to download and use the SmartThin…

A base problem is that Samsung doesn’t seem to really care about the type of home automation SmartThings was originally (and why I bought it back in 2015). [image] n8gr8: So for somebody that has Alexa or GoogleHome and no hub, how would I describe to them what the advantages would be to downlo…

[image] n8gr8: [image] JDRoberts: I think it’s evidenced by the literally millions of people who now have the smartthings app and don’t have a smartthings hub. So for somebody that has Alexa or GoogleHome and no hub, how would I describe to them what the advantages would be to download an…

@JDRoberts yes the rules are more complex then alexa, but on a bigger scale they are not complex. The old classic app rules were much more complex then the new app.

[image] mvevitsis: As I said, I don’t see where the market is of ‘people who don’t want to buy a hub BUT also want more complex automations than what Alexa routines can offer’ I agree, I think the primary market for those with a hub optional configuration is people who have some of the expens…

Just throwing in my two cents. Samsung being company in Korea, a country with arguably one of the best and fastest internet and cellular connectivity, Smartthings user there probably experience the Smartthings products different from other countries. So slow down or delay may not be as apparent. A…

Wow, well done! Thanks very much, JDR!

Why did Samsung abandon us?

General Discussion

JDRoberts January 23, 2021, 7:35pm 45

Assuming they don’t have other Samsung products, then the advantage, as @Automated_House mentioned, is that you can do much more complicated Rules with smartthings. See the following FAQ which has examples:

How to Get Started Creating Complex Rules in SmartThings

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Why did Samsung abandon us?

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