When first connect smarthings hub "Your code is not valid"

hubv2

(Wang William) #1

Any one can help me ?

When first connect smarthings hub “Your code is not valid”

The code I input as the package Code ,why show this error.

I use it in China and bought it in Amazon US


(Robin) #2

This has been happening a lot recently.

Contact support any they will reset your code.


(Wang William) #3

Thanks a lot.


(Wang William) #4

I have solved the problem. and connect the smarthings successly, I ask customer support to reset my code.