U-Tec Ultraloq U-Bolt with WiFi Bridge Not updating Status

I just got a U-Tec Ultarloq U-Bolt smart lock and the external Wi-Fi Bridge. Everything is set up in the U-Tec app and the device has been discovered in SmartThings as well.

It seems like the lock status (locked or unlocked) doesn’t update unless I actually open the SmartThings app on my phone. Does this seem right? I’m trying to create some automations based upon if and when the lock is locked or unlocked. But if I have to open the app to get an updated status, then it’s pretty much useless.

Thanks

I recently experienced the same issue with one of my August locks with wifi bridge (Connect). The August app reported the correct status but I had automation in ST to warn me if it was unlocked for a set time that kept running and notifying me. Once I opened the ST app it would stop. What resolved the issue for me was changing the batteries on the lock.

If you still have the issue after changing the battery, you may want to report it to U-Tec support and as they maintain the integration to ST.