System put me at risk

Put plainly. No.

Kind of… But actually not really. We largely operate independently.

We know. The Dev Advocacy Team is working very hard to rectify this. Newtons 1st law is in affect here. It’s just gonna take a little time. @jody.albritton and I are watching and reading everything even if we don’t respond. Us responding doesn’t mean we aren’t working behind the scenes. I’d rather be working on your behalf internally.

Hey Tim,

Has there been any internal discussion about allowing people to run local cloud/hybrid with their own server – or if the v2 hub is actually capable of doing just that? From a 10,000ft view through a foggy window, I think a lot of our problems would be solved if we could offload all the heavy lifting to local resources.

Just curious if that has been decided against, wholeheartedly, or if it’s on the roadmap to (somehow) allow us to run everything locally?

Thanks!

-SS

So can you independently decide to start running more of the processing locally which should drastically increase ST reliability and performance?

Thanks for speaking up.

Its good to hear your team see’s the undercurrents changing within your developers. This is different than acknowledging the system has some operational issues. Retail users having issues is like having a scratched knee, developers getting this mindset is like having a broken leg.

The fact some of the people that make your best “apps” and provide the most support here are looking for a way out makes me want to look for a way out. It means they have no real answer from you as to when your going to fix some critical issues, or even whats wrong. If the developer does not know that, then that implies ST may not know…and the history of v2, offline control, etc means ST is non engendering a trust and wait environment. That boat sailed.

Oh and if ST doesn’t know how long its going to take by now…well I hope that’s not the case.

We all know, or assume, you guys are aware of the issues. But with such an educated group of developers in conjunction with tech minded customers, you might consider educating the group (or a sub group) on what is driving the issues and time tables for diverting Newtons Law into a new direction. They need that knowledge to hang in, and ST management needs those milestones knowing failure could mean losing a leg hence the need to prioritize correctly (this is why I mentioned Big Brother as he tends to always have goals for you regardless of the impact to pieces of your business they might deem as less important).

In the meantime I too am testing out Homeseer, CQC, Wink, Vera and other options. And I do not even want to be doing that…This will be my last comment on the forums about the negative issues other than asking for help if needed. I am going to watch the developers and “do what they do”.

This has been discussed more than once and the answer is pretty much “no chance in hell”.

P.S. This is not a “technical” limitation of the hub, but rather a business decision. Hardware-wise, the V2 hub (unlike V1) is capable of running everything locally.

I wasn’t sure if the v2 hub could ‘really’ run everything locally. That could take some real grunt, depending on how the back-end was designed. Even right now, ‘local’ automations are being hindered by cloud scheduling. Kind of funny.

I feel somewhat hopeful about the announced TV project, just because I can’t imagine that would be released without improved reliability. It might have a dramatically reduced feature set compared to the hub, that’s a different matter. We’ll see.

Mhmm, you’d think that they also wouldn’t release a Samsung-branded solution that had major issues, regardless if included in TV sets. A hybrid local/cloud solution sure would tickle my fancy.

The only functionality that is pretty clearly outside the scope of Hub V2 is full client-API (ie, connectivity to the SmartThings standard mobile App).

Then again, the hardware could be sufficient for this and the feature eventually put back on the table.

But as Geko says… SmartThings wants to avoid giving Customers the impression that their Cloud could be redundant.

That is precisely the definition of the fundamental incremental feature of Hub V2… ie., the ability to run as much “locally” as possible, but in a seamless integration with the Cloud… ie., a “hybrid”.

SmartThings has just had difficulty and/or priority juggling that has severely limited the “local” side of the system.

you need to get on with a hybrid solution, i am now using Openhab for my regular zwave automation in a secondary controller configuration. its working far more reliable. but i am still loving SmartThings for its ease of use and expandability . I’ve now made a vow now to stop bashing ST, unless of course they really do deserve it. i’m just thinking that they really must hate rocking up to work every day and will lose their motivation. so i am gonna big up the +'s and only do the -'s when they really F&^% up

Just because you can’t imagine doesn’t mean that Samsung can’t. The intent is to sell TVs, not to run home automation from them (other than in advertisements and marketing).

Even though it is an inferior design. HaHa. Nice.

This is what I did as well when my wife had enough of ST. I moved everything to OpenHab and it has been rock solid since then. I was going to sell my ST hub but decided to keep it and use it on a few devices that do not matter. I will keep playing with it to see if it ever matures to a point where it is a viable product in our household.

read the vera forums. You think smarthings has issues?

I went through 4 different hardware versions and umpteen software versions and it was basically as flaky as smarthings. Just not supported at all.

they have a beta program unlike smarthings. BUT they ignore the testers. So why bother…

some of the hardware i got from them gratis- they’d have to PAY me to go back to another one of their hubs at this point.

also be aware they’ve never hit a ship date- they sometimes comes close but then the software is about as reliable as pre-alpha.

Hi All,

I got a suggestion: Lets compare ST to insteon. I haven’t seen a side by side review. Does insteon have Zigbee/Zwave/IP connection? Any monthly fees? Stability? Processing (local/cloud)?

Insteon is a protocol. It has Insteon. Period. It’s like asking if ZigBee has Insteon. No, it does not. :slightly_smiling:

Insteon is also a company that makes a full line of hubs and devices that all use the Insteon RF protocol. I’m guessing that’s what @lmosenko is talking about.

Insteon hubs can control some IP devices, but the platform is quite closed. You won’t be building your own device types for an Insteon system. It cannot control Zigbee and Zwave devices, except through another Homekit-enabled hub.

Insteon devices look sexy as hell, and they seem well designed, but they’re also significantly more expensive than Zwave and Zigbee devices of the same class.

Processing is local, and I don’t believe the system requires a monthly subscription. Anyone have one of these systems?

Check out the Amazon.com reviews of their Hub Pro. The grass isn’t always greener.

Technically, yes, just like X10 was both technology and a company behind it. But I have never heard anyone ask “does X10 have ZigBee or Z-Wave?” :slightly_smiling: