Smartthings plugs no longer working:(

[Ace2 (Chris Bell)]

Noticed my zigbee network had issues and both my samsung plugs (6A-PL-Z-KO) no longer work, even removed 1 and re-added.
The logs show the last time they recorded something was the 28th May.
Anyone else having problems with these plugs??

The manual on/off button on the plug works and the edge driver in use is “Zigbee power switch MC”

[jkp]

Many zigbee devices randomly go offline, network very unstable

I am using approximately 50 zigbee devices in my home. Most of them are smart lamps that only go on/off, but also quite some other devices. Out of these devices: The smart bulbs/lamps randomly go offline. every few days, one or two lamps turn offline, not always the same lamps. i need to cut the power and give it back in order to put them online again. often the whole network crashes. no device responds anymore, and sometimes a command i spammed to try to make it work, suddenly is executed many times, as if the hub v3 is executing a backlog of commands suddenly. sometimes i have to restart devices to make them work (they dont show offline like the smart lamps) and sometimes i have to restart the hub v3. Do more people experience these issues? I am getting really fed up with the stabili…

[Ace2 (Chris Bell)]

I do have that every now and again with my aqara humidity/temp sensors.
A simple re-add gets those running.

But these 2 plugs will not reconnect at all, even removing device and re pair it wont work.

I rely on these two plugs to push the zigbee network around as well as 2 repeaters as well

[Mariano_Colmenarejo]

@Ace2

The logs show the last time they recorded something was the 28th May.
Anyone else having problems with these plugs??

The manual on/off button on the plug works and the edge driver in use is “Zigbee power switch MC”

There was a problem with the installation of a version at the end of May in some users.

(EDGE Driver-Mc): Zigbee Switch Mc, Zigbee Switch Power Mc, Zigbee Multi Switch and Child Mc

Hi @Diegocampy Some users had problems with updating old version of the driver. Reinstalling driver solves the problem. I think so!!, since when some users have a problem they ask desperately, get a possible solution and then they don’t say anything about whether it is solved or not. I don’t care, but it would make it useful for other users to know if that is the solution to the problem