// Thats my attempt at an impacting “read me” kind of title haha //
Hello all, longtime no speak… I hope everyone has had a great holiday period and is in good health.
Ive been away from the community (but still observing the same complaints week in and week out and no progression of fixes or solutions that have been needed for years) for well over two months now, however it seems life drainingly longer . . . this is mainly because ive personally lost all faith and interest in the smartthings system as a whole . . . A tragic and unexpected change to my previous obsession with it. Ive not spent a single penny more on HA products and have disconnected 80% of my setup now due to the fact thay the wife acceptance factor was causing more arguments than solutions as things got worse and worse since V2 launch in terms of reliability and stability etc.
However my parents are renovating a new home and have a large budget to make it a smart home, so over the christmas holidays we spoke about it loads and i kind of got my spark back and wanted to get back on the ball with all my original excitement . . .
Howeverrrrrrrr - that soon changed back !!!
After looking deep into the forums on the best solutions, i have researched and tried to perfect the best plan of attack for my parents install and every single aspect of this now has issues that arent resolved or in a worse state than they were years ago . . . In short is the below list of basics, there is tons more but id hate to bring up the same subjects over and over again that other users are in threads above and below this one . . .
Im now left wondering - do i just tell them to save their money and stress or invest in something else or post this and hope someone can regain my faith.
Issue 1.) Lighting.
A subject @JDRoberts has frequently pointed out the solutions to for many users on here, the home my parents are renovating is been rewired as we speak and neautral wires are cabled into every switch in the home for the sole reason of smart technology been added - after showing my mum the options she wanted to use MCO HOME TOUCH PANELS: 1/2/4 gang options . . . As she liked the nice glass uk styling and led lights over fibaro modules and standard switches etc etc . . . Howeverrrrrrr this is an issue as SmartThings has not in the 2 years its been an issue managed to solve the multichannelbassosciation issues to run these types of products correctly /// so thats strike 1 !!!
Issue 2.) CCTV.
My mum wants to have external and internal ptz cctv than can be viewied alongside all her smarthome stufff yet also downloaded should an issue arrise to show the police or keep on record and backed up when needed - as we all know - not possible with ST and when mentioned the goal posts seem very distant - strike 2 !!!
Issue 3.) Nest Integration
After reading the forums, its very apparent that Nest and Smartthings are having issues making an offcial partnership and any 3rd party attempts are been trumped by one or the other causing frequent issues for both the protect and thermostat - strike 3 !!!
Issue 4.) Harmony
Tv and IR control as we know is easiest done with harmony, however as a whole, its stability from lasts about 1 month before any update on either side destroys it for 3 months and has frequent problems - strike 4 !!!
As you can see all the above are the very very basics my family require for there smart home (as im sire many other homes also require) and these arnt even correctly perfected yet ?!?!?
My mum doesnt have the knowledge or experience with the platform i do to be fixing ST every week or the understanding as to why the system sends issue emails out every month for downtime etc, which has made it very very obvious to me that SmartThings ISNT a consumer product yet nor anywhere near, its for us geeks and hackers to play with, but not the everyday family who needs a realiable smart home system. Which means in my eyes it shouldnt really be available in chain stores as its very deceiving as other forum posts have outlined.
Im leaving this all here in the hope that anyone/everyone and mainly ST can prove me otherwise on the above and get me back on track, get my mojo and excitement running again . . .
but as it stands i feel like ive gone from one of the most motivated and passionate ST followers and users of this community to the exact opposite in the space of 2 frustrating months . . .
Is there any sign of a reliable and posative future for SmartThings, one single hope that i can grasp onto before i have to turn to my parents and say that i dont really have the faith and belief in the system ive boasted about in my home to them and my friends for years, to sufficiently run there home or justify thousands of pounds of their investment?