Schlage camelot lock not responding

My Schlage lock has been working for over a year. All of a sudden it stopped responding to commands but we show me the state of the lock. I tried removing and adding it several times. I use Rboy’s app and device hander. I followed everyone’s suggestions to include having my hub within a foot of the lock. Eventually I figured out that I had to:

  1. Exclude the Lock from Smartthings
  2. Do a factory reset on the lock
  3. Remove Rboy’s device handler
  4. Have the lock about a foot away from the hub
  5. Add the lock.

Then I was able to get two way commo going again. However, I wanted to use Rboy’s app and device handler.

  1. Remove the lock from smartthings again
  2. Now add back Rboy’s device handler
  3. Add the lock again as above.

Now everything works again.

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