I saw there was an infrastructure update between 3am and 4am Eastern, so I don’t think this is related…
Last night, my Arrive Home routine didn’t trigger, my lights didn’t turn on.
This morning, my “Good morning” routine didn’t trigger (supposed to happen at sunrise).
My Alarm didn’t disarm itself.
I’ve tried about a dozen times to “disarm” the security manually… and, it’s just STUCK on ARMED.
This is the third time in two months that we’ve had these glitches. What gives?
gausnes
(Luke - Backend Engineer)
November 10, 2016, 4:05pm
2
This is related to the migration that happened in NA01 the other day. It should have been resolve, let me know if you are still unable to run routines.
2 Likes
Yes, I really appreciated the test of my sirens just now, when I opened my deck door and the security wasn’t disarmed
Unfortunately, a known issue. Being discussed here:
Just got this:
“On Thursday, November 10, between 3:00 a.m. EST and 4:00 a.m. EST, we will be migrating and upgrading the SmartThings cloud platform. This update will increase the resilience and security of our infrastructure.”
“During the upgrade, your SmartThings Hub and mobile app will go offline and events will not be processed. When the update is complete, your Hub will reconnect to the SmartThings platform and devices and automations will resume operating.”
1 Like
BatraD
(Devesh Batra)
November 10, 2016, 8:25pm
5
same here… hope its all back to normal tonight…