It’s the ST multi device: https://shop.smartthings.com/#!/products/smartsense-multi
I just uninstalled and reinstalled it, no change. I also tried associating it with the Aeon sensor I have on one of my doors and it didn’t fire with that either. When I switch back to the old mailbox app it works instantly, but looking through the code on that one it looks like it’s triggered by acceleration rather than open/close (which is also the reason I don’t like that one). Here’s the data logged when my mailbox is opened and I’m running the other app. Farther down is the log when I’m running your app and I’ve bolded the lines which might be relevant (I’m using SMS, not push notifications).
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:50:00 AM: debug Parse returned [Mailbox was closed, Mailbox was inactive, Mailbox was 56°F, Mailbox Battery was 38%, Mailbox was -64 dBm, Mailbox Signal (LQI) was: 100%]
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:57 AM: debug Parse returned [Mailbox was -61 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 832,604,16]
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:54 AM: debug Parse returned [Mailbox was -61 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 832,605,18]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:51 AM: debug event happened zw device: 0E, command: 2001, payload: 00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:51 AM: debug preferences state null
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:49:51 AM: trace contactHandler(contact: closed), notifyWhen: [Open]
a014fe17-310f-451b-91e9-6be594d22918 10:49:51 AM: trace contactHandler(contact: closed), notifyWhen: Open
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:51 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:51 AM: debug Parse returned [Mailbox was -60 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 831,603,16]
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:49:49 AM: debug acceleration Event data successfully posted
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:49:49 AM: debug contact Event data successfully posted
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:49 AM: debug event happened zone status 0x0030 – extended status 0x00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:49 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:49 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:48 AM: debug Parse returned Mailbox was closed
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:48 AM: debug Parse results for Mailbox: [name:contact, value:closed, unit:null, linkText:Mailbox, descriptionText:Mailbox was closed, handlerName:closed, isStateChange:true, displayed:true]
46f01851-5faf-42cd-b693-05ee98e81b9f 10:49:48 AM: debug Mailbox has moved, texting ##phonenumberremoved##*
46f01851-5faf-42cd-b693-05ee98e81b9f 10:49:48 AM: trace Found 2 events in the last 5 seconds
46f01851-5faf-42cd-b693-05ee98e81b9f 10:49:48 AM: trace active: physicalgraph.app.EventWrapper@b80a4bf, [accelerationSensor:Mailbox, pushNotification:false, phone1:##phonenumberremoved##]
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:48 AM: debug Parse returned [Mailbox was active, Mailbox was -63 dBm, Mailbox Signal (LQI) was: 100%]
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:49:48 AM: debug contact Event data successfully posted
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:48 AM: debug event happened zone status 0x0031 – extended status 0x00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:48 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:48 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:47 AM: debug Parse returned Mailbox was opened
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:49:47 AM: debug Parse results for Mailbox: [name:contact, value:open, unit:null, linkText:Mailbox, descriptionText:Mailbox was opened, handlerName:opened, isStateChange:true, displayed:true]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:46 AM: debug event happened zw device: 06, command: 9881, payload: 00 71 05 16 01 00 FF 06 02 00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:46 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:46 AM: debug preferences state null
a014fe17-310f-451b-91e9-6be594d22918 10:49:46 AM: trace scheduled check in 93 msec
a014fe17-310f-451b-91e9-6be594d22918 10:49:46 AM: trace Scheduling ‘openCheck’ for InstalledSmartApp: a014fe17-310f-451b-91e9-6be594d22918
a014fe17-310f-451b-91e9-6be594d22918 10:49:45 AM: trace contactHandler(contact: open), notifyWhen: Open
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:46 AM: debug event happened zw device: 0E, command: 2001, payload: FF
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:45 AM: debug preferences state null
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:49:45 AM: trace Not sending alert
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:49:45 AM: trace modeOk = false
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:49:45 AM: trace contactHandler(contact: open), notifyWhen: [Open]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:49:45 AM: debug preferences state null
10:49:33 AM: info Waiting on events…
Here’s the log when I’m running your app:
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:15 AM: debug acceleration Event data successfully posted
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:12 AM: debug Parse returned [Mailbox was -63 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 831,603,18]
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:09 AM: debug Parse returned [Mailbox was -62 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 832,604,17]
a014fe17-310f-451b-91e9-6be594d22918 10:57:07 AM: trace contactHandler(contact: closed), notifyWhen: Open
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:07 AM: debug event happened zw device: 0E, command: 2001, payload: 00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:07 AM: debug preferences state null
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:57:07 AM: trace contactHandler(contact: closed), notifyWhen: [Open]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:07 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:06 AM: debug Parse returned [Mailbox was -60 dBm, Mailbox Signal (LQI) was: 100%, Mailbox was 832,602,16]
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:04 AM: debug contact Event data successfully posted
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:04 AM: debug acceleration Event data successfully posted
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:04 AM: debug event happened zone status 0x0030 – extended status 0x00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:04 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:04 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:04 AM: debug Parse returned Mailbox was closed
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:04 AM: debug Parse results for Mailbox: [name:contact, value:closed, unit:null, linkText:Mailbox, descriptionText:Mailbox was closed, handlerName:closed, isStateChange:true, displayed:true]
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:03 AM: debug Parse returned [Mailbox was active, Mailbox was -59 dBm, Mailbox Signal (LQI) was: 100%]
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:03 AM: debug contact Event data successfully posted
4a6ad33b-f73d-4fb9-bb7c-39ac261a9836 10:57:03 AM: debug sending SMS
4a6ad33b-f73d-4fb9-bb7c-39ac261a9836 10:57:03 AM: debug contact:open, pushAndPhone:No, 'Mail Arrived…'
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:03 AM: debug event happened zone status 0x0031 – extended status 0x00
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:03 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:03 AM: debug preferences state null
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:03 AM: debug Parse returned Mailbox was opened
e0cf23f1-b20e-4788-b6e7-75cf1be4169f 10:57:03 AM: debug Parse results for Mailbox: [name:contact, value:open, unit:null, linkText:Mailbox, descriptionText:Mailbox was opened, handlerName:opened, isStateChange:true, displayed:true]
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:00 AM: debug temperature Event data successfully posted
e81f7ded-e4f7-4133-8b25-cb4be297808f 10:57:00 AM: debug battery Event data successfully posted
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug event happened contactState: 0, accelerationState: 0, temp: 173, battery: 1B, rssi: 59, lqi: 255
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug event happened contactState: 0, accelerationState: 0, temp: 173, battery: 1B, rssi: 59, lqi: 255
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
db7046e8-df23-4a53-8866-cc2343050f25 10:57:00 AM: debug lowBatteryHandler: Dryer battery is 63
a014fe17-310f-451b-91e9-6be594d22918 10:57:00 AM: trace scheduled check in 122 msec
a014fe17-310f-451b-91e9-6be594d22918 10:57:00 AM: trace Scheduling ‘openCheck’ for InstalledSmartApp: a014fe17-310f-451b-91e9-6be594d22918
a014fe17-310f-451b-91e9-6be594d22918 10:57:00 AM: trace contactHandler(contact: open), notifyWhen: Open
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
b5d0ea28-8de7-45ef-8a53-1130f41b7dda 10:57:00 AM: debug Parse returned [Dryer was closed, Dryer was inactive, Dryer was 63°F, Dryer Battery was 63%, Dryer was -69 dBm, Dryer Signal (LQI) was: 100%]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug event happened zw device: 0E, command: 2001, payload: FF
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:57:00 AM: trace Not sending alert
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:57:00 AM: trace modeOk = false
240e2b3b-26c6-45e9-a180-d801b5d462f6 10:57:00 AM: trace contactHandler(contact: open), notifyWhen: [Open]
e42df423-e90e-44c3-b18c-bc0fd1681ad7 10:57:00 AM: debug preferences state null
10:56:48 AM: info Waiting on events…