The terminology is a little confusing. “Hub Backup” is when you have a hub group and the primary goes offline and a secondary takes over. “Hub Replace” is where hub snapshots are stored to the cloud and that snapshot can be used for a new hub.
As our Hub Everywhere strategy continues to grow and make SmartThings hub technology more available than ever before, the need for customers to use the hub of their choosing is more important than ever. To help with this, we are excited to announce the release of our new Hub Replace feature. Hub Replace enables users to transfer everything from their current hub to a new one without having to manually reconnect each device or recreate Routines.
While we are excited about the increased flexibility this gives users in their hub choice, we are equally excited about the increase in reliability and peace of mind it brings to users’ smart homes. This is because the Hub Replace feature is also available to transfer device and Routine setups from a currently offline hub to a new hub in a worst ca…