Why do I have an account for work, but not for

I’ve been accessing my IDE from the first address, not the ‘default’ one. Is that okay?

They are different servers or “Shards”. If you have an older hub you are on the shard, if you have a newer hub you are on the shard. The UK also has their own shard. In order to access your home and hub you need to use the URL which your hub is registered to.


Well that explains it. Thanks!

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This gives the details ( this is a clickable link)