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What happened Smartthings? - Support is now terrible
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13
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1997
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April 3, 2019
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Has SmartThings support gone on strike?
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13
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904
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January 15, 2019
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What does a customer need to do for SmartThings support to get back to them?
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10
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1204
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January 10, 2019
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Smart Lighting Stopped Working
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19
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5321
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November 13, 2018
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1800 Samsung support line is not working
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0
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489
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September 25, 2018
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ST motion sensor with horrible battery life + false positives: Anyone else?
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14
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3460
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July 18, 2017
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S7 Edge Presence Sensor Intermittent Issues
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5
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1181
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May 11, 2017
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Documentation for learning how to use app
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3
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974
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April 18, 2017
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SHM & Scout Bug
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6
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1065
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April 17, 2017
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Momentary Button Tile not functioning
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6
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2329
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February 27, 2017
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Hue Light shows in Bridge in ST but not in "Things" list
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1
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574
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November 23, 2016
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Standard Issue Reporting to SmartThings Support?
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2
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910
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July 19, 2016
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Why do support requests get left with a single contact?
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0
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726
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April 15, 2016
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Support Requests: Suggestion for Improved Customer Satisfaction
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5
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1558
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April 11, 2016
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T- 48 hours and nothing but crickets from Smartthings
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178
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10701
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March 21, 2016
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IDE says Not Authorized
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26
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3799
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March 3, 2016
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Customer Support is ignoring my e-mails
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9
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1372
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December 19, 2015
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SmartThings Support Email and Chat Response Times
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17
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4000
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November 26, 2015
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Responses from ST help
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3
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967
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November 6, 2015
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UK Support - Awful Response Times
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8
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1673
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November 4, 2015
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Slow response times from Support
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22
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2655
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October 3, 2015
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