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Customer support gets an A++ on Samsung SmartThings
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0
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537
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May 9, 2019
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6x GE Smart Fan Switch will not pair with replacement hub
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3
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1354
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April 18, 2019
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I have never seen support this bad (April 2019)
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30
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2277
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April 6, 2019
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SmartThings support is terrible (April 2019)
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2
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692
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April 4, 2019
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What happened to Smartthings customer support?
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3
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903
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April 4, 2019
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What happened Smartthings? - Support is now terrible
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13
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2063
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April 3, 2019
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Has SmartThings support gone on strike?
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13
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918
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January 15, 2019
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What does a customer need to do for SmartThings support to get back to them?
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10
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1261
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January 10, 2019
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Smart Lighting Stopped Working
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19
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5434
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November 13, 2018
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1800 Samsung support line is not working
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0
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494
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September 25, 2018
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ST motion sensor with horrible battery life + false positives: Anyone else?
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14
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3531
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July 18, 2017
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S7 Edge Presence Sensor Intermittent Issues
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5
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1216
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May 11, 2017
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Documentation for learning how to use app
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3
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978
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April 18, 2017
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SHM & Scout Bug
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6
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1118
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April 17, 2017
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Momentary Button Tile not functioning
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6
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2360
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February 27, 2017
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Hue Light shows in Bridge in ST but not in "Things" list
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1
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579
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November 23, 2016
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Standard Issue Reporting to SmartThings Support?
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2
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941
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July 19, 2016
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Why do support requests get left with a single contact?
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0
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741
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April 15, 2016
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Support Requests: Suggestion for Improved Customer Satisfaction
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5
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1587
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April 11, 2016
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T- 48 hours and nothing but crickets from Smartthings
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178
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11282
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March 21, 2016
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IDE says Not Authorized
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26
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3894
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March 3, 2016
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Customer Support is ignoring my e-mails
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9
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1457
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December 19, 2015
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SmartThings Support Email and Chat Response Times
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17
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4065
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November 26, 2015
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Responses from ST help
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3
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977
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November 6, 2015
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UK Support - Awful Response Times
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8
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1741
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November 4, 2015
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Slow response times from Support
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22
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2691
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October 3, 2015
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