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A Perfect Example of Incredibly Poor Customer Support
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3
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396
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February 14, 2021
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Customer service quality
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7
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275
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February 5, 2021
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Smartthings Australia (2019)
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1
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409
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January 28, 2021
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Can't add new zwave devices suddenly
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0
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474
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January 22, 2021
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Smart Plug 7A-PL-Z-J3 still powers devices even when switched off
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3
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545
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January 18, 2021
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Smartthings official support?
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7
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806
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January 1, 2021
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Configuring Hubs and Devices on different network to installation
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0
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287
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November 26, 2020
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How to get support to escalate?
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6
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372
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August 25, 2020
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STDK stepper motor control
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2
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487
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August 10, 2020
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SmartThings Status Page - what's the point?
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5
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505
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August 4, 2020
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STHM & SHM Server error
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4
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616
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August 4, 2020
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Smart HUB V3 died! (Germany)
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0
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326
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July 14, 2020
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Canadian owner - confused, frustrated and, honestly, furious
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5
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503
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July 11, 2020
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Lot of Hibernate & timeout issues in the past week or so (June 2020)
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1
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534
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June 4, 2020
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Some users in the Americas may be experiencing issues with their hub going offline and losing control of hub-connected devices
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4
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388
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May 15, 2020
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Gotta Give Samsung credit for the apology
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0
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447
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September 4, 2019
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Error Saving Page - SmartApps (All Apps) - iOS SmartThings (Classic) (23 August 2019)
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7
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784
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August 23, 2019
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Terrible Support?
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14
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741
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July 16, 2019
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Customer support gets an A++ on Samsung SmartThings
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0
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420
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May 9, 2019
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6x GE Smart Fan Switch will not pair with replacement hub
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3
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1009
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April 18, 2019
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I have never seen support this bad (April 2019)
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30
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1810
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April 6, 2019
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SmartThings support is terrible (April 2019)
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2
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463
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April 4, 2019
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What happened to Smartthings customer support?
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3
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664
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April 4, 2019
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What happened Smartthings? - Support is now terrible
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13
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1651
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April 3, 2019
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Has SmartThings support gone on strike?
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13
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699
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January 15, 2019
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What does a customer need to do for SmartThings support to get back to them?
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10
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994
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January 10, 2019
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Smart Lighting Stopped Working
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19
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4954
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November 13, 2018
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1800 Samsung support line is not working
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0
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385
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September 25, 2018
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ST motion sensor with horrible battery life + false positives: Anyone else?
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14
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2890
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July 18, 2017
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S7 Edge Presence Sensor Intermittent Issues
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5
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984
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May 11, 2017
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