# \#mobileapp **URL:** https://community.smartthings.com/tag/mobileapp/176.md [Latest](https://community.smartthings.com/latest.md) · [Categories](https://community.smartthings.com/categories.md) · [Tags](https://community.smartthings.com/tags.md) --- ## [What happened to all the buttons? (Bug in new mobile app)](https://community.smartthings.com/t/what-happened-to-all-the-buttons-bug-in-new-mobile-app/299099)
**Author:** [@jtp10181](https://community.smartthings.com/u/jtp10181)\ **Replies:** 17\ **Last updated:** [June 8, 2025, 2:55pm UTC](https://community.smartthings.com/t/what-happened-to-all-the-buttons-bug-in-new-mobile-app/299099 "2025-06-08T14:55:49Z")
Recently someone noticed many of the button actions are showing up blank in the mobile app with the Zooz Edge Drivers. This is when trying to make routines that use the buttons for a trigger. See post here: \[OBSOLETE\] Zo… --- ## [\[Release\] SmartThings on Floor Plan: View and Control from your House's Layout UI](https://community.smartthings.com/t/release-smartthings-on-floor-plan-view-and-control-from-your-houses-layout-ui/198362)
**Author:** [@Vu.Q.Nguyen](https://community.smartthings.com/u/Vu.Q.Nguyen)\ **Replies:** 73\ **Last updated:** [March 29, 2023, 7:58pm UTC](https://community.smartthings.com/t/release-smartthings-on-floor-plan-view-and-control-from-your-houses-layout-ui/198362 "2023-03-29T19:58:26Z")
Hi everyone, this is the main topic for discussing ThingsTwin dashboard for your SmartThings. You can get more details below including some demonstrations and download links. Also, make sure to visit us at thingstwin.com … --- ## [Can not change/switch location when on wifi](https://community.smartthings.com/t/can-not-change-switch-location-when-on-wifi/237745)
**Author:** [@Feestbeestzaandam](https://community.smartthings.com/u/Feestbeestzaandam)\ **Replies:** 1\ **Last updated:** [January 12, 2022, 8:43am UTC](https://community.smartthings.com/t/can-not-change-switch-location-when-on-wifi/237745 "2022-01-12T08:43:54Z")
I am just new with smartthings so if you need more info to help please let me know. I use the smartthings app on mij android galaxy s9 with android 10. If i have a working wifi connection on my phone i can change/swit… --- ## [SmartThings Outage - Jan 27 2018](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875)
**Author:** [@borristhecat](https://community.smartthings.com/u/borristhecat)\ **Replies:** 116\ **Last updated:** [February 14, 2018, 9:42pm UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875 "2018-02-14T21:42:42Z")
Is anyone else having issues again with their app? --- ## [The importance of Modes in the V2 mobile app?](https://community.smartthings.com/t/the-importance-of-modes-in-the-v2-mobile-app/41664)
**Author:** [@brianlees](https://community.smartthings.com/u/brianlees)\ **Replies:** 20\ **Last updated:** [June 5, 2019, 7:14pm UTC](https://community.smartthings.com/t/the-importance-of-modes-in-the-v2-mobile-app/41664 "2019-06-05T19:14:38Z")
A question for @david.mccrindle, since I see he is head of Consumer Visual Design… Is Mode slated to become a depreciated item in the interface? I’m not being flippant here, it is a genuine question. In the 2.1 versio… --- ## [User Trial Opportunity: Samsung SmartThings Beta App](https://community.smartthings.com/t/user-trial-opportunity-samsung-smartthings-beta-app/164371)
**Author:** [@samsungbeta](https://community.smartthings.com/u/samsungbeta)\ **Replies:** 14\ **Last updated:** [May 29, 2019, 7:19pm UTC](https://community.smartthings.com/t/user-trial-opportunity-samsung-smartthings-beta-app/164371 "2019-05-29T19:19:13Z")
The SmartThings app has always been a single, easy-to-use app that connects, automates and manages all of your SmartThings-compatible appliances and electronics. Although we have created this app to be as smart and as si… --- ## [\[Release\] Honeywell HPA250B v1.3 (Air purifer) with Smarthings SmartConnect Mobile App support](https://community.smartthings.com/t/release-honeywell-hpa250b-v1-3-air-purifer-with-smarthings-smartconnect-mobile-app-support/135295)
**Author:** [@Philippe\_Portes](https://community.smartthings.com/u/Philippe_Portes)\ **Replies:** 0\ **Last updated:** [September 1, 2018, 3:54am UTC](https://community.smartthings.com/t/release-honeywell-hpa250b-v1-3-air-purifer-with-smarthings-smartconnect-mobile-app-support/135295 "2018-09-01T03:54:29Z")
Hi everyone, I updated my Honeywell HPA250B integration in order to have it working into the new SmartConnect mobile app. It still uses a UPNP detection of the Raspberry Pi from v1.2 This release still implements the … --- ## [App that solely advertises presense, without access to ST settings?](https://community.smartthings.com/t/app-that-solely-advertises-presense-without-access-to-st-settings/38691)
**Author:** [@zephyrnet](https://community.smartthings.com/u/zephyrnet)\ **Replies:** 5\ **Last updated:** [July 11, 2018, 6:04am UTC](https://community.smartthings.com/t/app-that-solely-advertises-presense-without-access-to-st-settings/38691 "2018-07-11T06:04:24Z")
Hi All, Ive been googling and searching for a few weeks now. I want ST to react to friends/family arriving without giving them a £30 keyfob or access to ST settings. (Could wait for Samsung to put a rolel based kios… --- ## [Create App via REST and Personal Access Token not showing up in SmartThings mobile app](https://community.smartthings.com/t/create-app-via-rest-and-personal-access-token-not-showing-up-in-smartthings-mobile-app/127610)
**Author:** [@hchen](https://community.smartthings.com/u/hchen)\ **Replies:** 2\ **Last updated:** [June 4, 2018, 12:37pm UTC](https://community.smartthings.com/t/create-app-via-rest-and-personal-access-token-not-showing-up-in-smartthings-mobile-app/127610 "2018-06-04T12:37:40Z")
Hi All, When creating a SmartApp via the Rest Api and a Personal Access Token, I don’t see the Automation app available in the SmartThings mobile app: Create App The GET /app shows the app was created. Only when I use… --- ## [Which Mobile User Executed a Routine? Two mobile phones, different results for each person executing](https://community.smartthings.com/t/which-mobile-user-executed-a-routine-two-mobile-phones-different-results-for-each-person-executing/127737)
**Author:** [@Crebsington](https://community.smartthings.com/u/Crebsington)\ **Replies:** 2\ **Last updated:** [June 3, 2018, 4:27pm UTC](https://community.smartthings.com/t/which-mobile-user-executed-a-routine-two-mobile-phones-different-results-for-each-person-executing/127737 "2018-06-03T16:27:50Z")
Hello, Trying to determine which phone executed a routine and have WebCore act differently depending on who executed? I.e. If person ‘A’ executes routine then do ‘X’ if person ‘B’ executes routine then do ‘Y’. This is… --- ## [SmartThings Outage - Mar 12 2018](https://community.smartthings.com/t/smartthings-outage-mar-12-2018/121525)
**Author:** [@Lgkahn](https://community.smartthings.com/u/Lgkahn)\ **Replies:** 471\ **Last updated:** [April 9, 2018, 12:41pm UTC](https://community.smartthings.com/t/smartthings-outage-mar-12-2018/121525 "2018-04-09T12:41:23Z")
Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in. Very slow. And Alexa works 1 out … --- ## [SmartThings Outage (EU Only) - Mar 23-27 2018](https://community.smartthings.com/t/smartthings-outage-eu-only-mar-23-27-2018/122598)
**Author:** [@WB70](https://community.smartthings.com/u/WB70)\ **Replies:** 60\ **Last updated:** [March 28, 2018, 11:41pm UTC](https://community.smartthings.com/t/smartthings-outage-eu-only-mar-23-27-2018/122598 "2018-03-28T23:41:23Z")
\[Screenshot\_20180323-091458\] --- ## [SmartThings Outage - Mar 22 2018](https://community.smartthings.com/t/smartthings-outage-mar-22-2018/122499)
**Author:** [@Adam\_Laakso](https://community.smartthings.com/u/Adam_Laakso)\ **Replies:** 24\ **Last updated:** [March 23, 2018, 5:14am UTC](https://community.smartthings.com/t/smartthings-outage-mar-22-2018/122499 "2018-03-23T05:14:39Z")
Is Smartthings down again? Can’t open WebCore or Smartthings App --- ## [SmartThings Outage - Jan 16 2018](https://community.smartthings.com/t/smartthings-outage-jan-16-2018/115492)
**Author:** [@Paul\_Haskins](https://community.smartthings.com/u/Paul_Haskins)\ **Replies:** 169\ **Last updated:** [February 6, 2018, 12:27pm UTC](https://community.smartthings.com/t/smartthings-outage-jan-16-2018/115492 "2018-02-06T12:27:47Z")
Droid app won’t load, IDE as well, SmartTiles. Status page says OK. --- ## [SmartThings Outage - Jan 03 2018](https://community.smartthings.com/t/smartthings-outage-jan-03-2018/113455)
**Author:** [@Andrew\_Veseth](https://community.smartthings.com/u/Andrew_Veseth)\ **Replies:** 428\ **Last updated:** [January 17, 2018, 11:34pm UTC](https://community.smartthings.com/t/smartthings-outage-jan-03-2018/113455 "2018-01-17T23:34:00Z")
Anyone else having this problem? App wont log in, no control over anything right now. It says “There was a problem refreshing your SmartThings mobile presences: Sorry, but there was an unexpected error.” The IDE says … --- ## [Today, new problem with SmartThings Mobile using outside US](https://community.smartthings.com/t/today-new-problem-with-smartthings-mobile-using-outside-us/92392)
**Author:** [@vtminhvt](https://community.smartthings.com/u/vtminhvt)\ **Replies:** 8\ **Last updated:** [November 26, 2017, 6:16pm UTC](https://community.smartthings.com/t/today-new-problem-with-smartthings-mobile-using-outside-us/92392 "2017-11-26T18:16:37Z")
--- ## [Mobile App Login Blank](https://community.smartthings.com/t/mobile-app-login-blank/102878)
**Author:** [@xugz0212](https://community.smartthings.com/u/xugz0212)\ **Replies:** 1\ **Last updated:** [October 25, 2017, 5:00am UTC](https://community.smartthings.com/t/mobile-app-login-blank/102878 "2017-10-25T05:00:24Z")
I’m in US and my mom is visiting me from China. To help her use my smartthings, I downloaded Smartthings app from Chinese Apple App Store. After entering my email address when login, the app page redirects to “account.sa… --- ## [mediaPlayer multiAttributeTile without play/pause/skip controls?](https://community.smartthings.com/t/mediaplayer-multiattributetile-without-play-pause-skip-controls/86423)
**Author:** [@airdrummingfool](https://community.smartthings.com/u/airdrummingfool)\ **Replies:** 0\ **Last updated:** [May 3, 2017, 9:12am UTC](https://community.smartthings.com/t/mediaplayer-multiattributetile-without-play-pause-skip-controls/86423 "2017-05-03T09:12:42Z")
Hello, I'm working on a device handler to control Snapcast clients. These clients have volume level and mute control only, i.e. no play/pause or skip. Ideally, I would use a mediaPlayer tile so that I get the speaker i… --- ## [BUG: Android Mobile App (2.3.0) issue with Time input](https://community.smartthings.com/t/bug-android-mobile-app-2-3-0-issue-with-time-input/81025)
**Author:** [@rayzurbock](https://community.smartthings.com/u/rayzurbock)\ **Replies:** 2\ **Last updated:** [March 13, 2017, 8:43pm UTC](https://community.smartthings.com/t/bug-android-mobile-app-2-3-0-issue-with-time-input/81025 "2017-03-13T20:43:35Z")
There seems to be a problem with the Android SmartThings app and the input type of time. input name: "MyTime1", type: "time", title: "Test Time Input", required: false When you browse a SmartApp that has an input type … --- ## [Gear S2/S3 Smartthings control via Tasker on watch!](https://community.smartthings.com/t/gear-s2-s3-smartthings-control-via-tasker-on-watch/76801)
**Author:** [@Danabw](https://community.smartthings.com/u/Danabw)\ **Replies:** 2\ **Last updated:** [March 6, 2017, 3:12am UTC](https://community.smartthings.com/t/gear-s2-s3-smartthings-control-via-tasker-on-watch/76801 "2017-03-06T03:12:09Z")
Found this recently…wasn’t aware it was available, but there is Tasker integration for the Gear S2 / S3 smartwatches! That’s exciting in general for Gear S2 / S3 owners (access all your Tasker automations on your wrist). … --- ## [Turn off sensor temperature notifications sent to iOS/Android app](https://community.smartthings.com/t/turn-off-sensor-temperature-notifications-sent-to-ios-android-app/80128)
**Author:** [@dbstring](https://community.smartthings.com/u/dbstring)\ **Replies:** 1\ **Last updated:** [March 4, 2017, 6:19pm UTC](https://community.smartthings.com/t/turn-off-sensor-temperature-notifications-sent-to-ios-android-app/80128 "2017-03-04T18:19:07Z")
I use the app notifications stream to watch activity but wish I could filter out all the sensor temperature notify's. Can this be done in tinkering with IDE since it's not been a logical mobile app option? Didn't find i… --- ## [Please bring back the original dashboard (Things Tile View)](https://community.smartthings.com/t/please-bring-back-the-original-dashboard-things-tile-view/22178)
**Author:** [@zraken](https://community.smartthings.com/u/zraken)\ **Replies:** 84\ **Last updated:** [November 20, 2016, 4:56pm UTC](https://community.smartthings.com/t/please-bring-back-the-original-dashboard-things-tile-view/22178 "2016-11-20T16:56:50Z")
The original dashboard view was the one thing I used 99% of the time I used the app. In one screen I could tell the status of lights, temperature, doors etc. Now I have to go to the Dashboard/Things and scroll up and dow… --- ## [GE Plug-In Smart Switch (45853GE) - How to monitor energy usage?](https://community.smartthings.com/t/ge-plug-in-smart-switch-45853ge-how-to-monitor-energy-usage/39485)
**Author:** [@thoughtcrimes](https://community.smartthings.com/u/thoughtcrimes)\ **Replies:** 6\ **Last updated:** [November 11, 2016, 4:59am UTC](https://community.smartthings.com/t/ge-plug-in-smart-switch-45853ge-how-to-monitor-energy-usage/39485 "2016-11-11T04:59:17Z")
I purchased a GE Plug-In Smart Switch (45853GE), which is capable of monitoring energy usage; however, for the life of me, I can't figure out how to view energy usage using SmartThings. In the app, under Things, I see th… --- ## [Mobile app issue](https://community.smartthings.com/t/mobile-app-issue/62342)
**Author:** [@mcdermott.st](https://community.smartthings.com/u/mcdermott.st)\ **Replies:** 8\ **Last updated:** [November 8, 2016, 6:14am UTC](https://community.smartthings.com/t/mobile-app-issue/62342 "2016-11-08T06:14:09Z")
I get the following error on the mobile app "You appear to be having issues with your network error". This seems to be only happening on my Samsung S7, all other devices are fine. I have uninstalled and re-installed,… --- ## [Presence Sensor Questions w/ST app, experts weigh in?](https://community.smartthings.com/t/presence-sensor-questions-w-st-app-experts-weigh-in/59907)
**Author:** [@hixz](https://community.smartthings.com/u/hixz)\ **Replies:** 2\ **Last updated:** [October 13, 2016, 7:19pm UTC](https://community.smartthings.com/t/presence-sensor-questions-w-st-app-experts-weigh-in/59907 "2016-10-13T19:19:44Z")
Without having the time to do extensive testing I wanted to make a topic to get some guidance from any experts. So currently I know through searching that for a phone to be a presence sensor, you must have a login, the S… --- ## [Siri voice control in iOS 10](https://community.smartthings.com/t/siri-voice-control-in-ios-10/56837)
**Author:** [@zcapr17](https://community.smartthings.com/u/zcapr17)\ **Replies:** 3\ **Last updated:** [September 16, 2016, 12:02am UTC](https://community.smartthings.com/t/siri-voice-control-in-ios-10/56837 "2016-09-16T00:02:22Z")
I just read that Apple are opening up the Siri API in iOS 10 to allow Siri voice control for 3rd party apps. So my question for SmartThings is when will the SmartThings App support voice commands? ...hopefully we won'… --- ## [SmartThings mobile app not connecting to SmartThings graph.api account?](https://community.smartthings.com/t/smartthings-mobile-app-not-connecting-to-smartthings-graph-api-account/56764)
**Author:** [@gladclef](https://community.smartthings.com/u/gladclef)\ **Replies:** 7\ **Last updated:** [September 7, 2016, 10:54pm UTC](https://community.smartthings.com/t/smartthings-mobile-app-not-connecting-to-smartthings-graph-api-account/56764 "2016-09-07T22:54:16Z")
Has anyone else had trouble connecting their online SmartThings account to their mobile app SmartThings account? I see there is a spot on the webpage for "My (Hubs|Devices)", but I do not see my things there. What I'm … --- ## [All my custom images have gone missing](https://community.smartthings.com/t/all-my-custom-images-have-gone-missing/47343)
**Author:** [@bobbles](https://community.smartthings.com/u/bobbles)\ **Replies:** 18\ **Last updated:** [May 11, 2016, 3:32pm UTC](https://community.smartthings.com/t/all-my-custom-images-have-gone-missing/47343 "2016-05-11T15:32:31Z")
As per above statement, all my custom images have disappeared. All my room images and family presense images have all gone and just show a grey circle. Any one else getting this? --- ## [Support Requests: Suggestion for Improved Customer Satisfaction](https://community.smartthings.com/t/support-requests-suggestion-for-improved-customer-satisfaction/44698)
**Author:** [@Mr\_Lucky](https://community.smartthings.com/u/Mr_Lucky)\ **Replies:** 5\ **Last updated:** [April 11, 2016, 2:39am UTC](https://community.smartthings.com/t/support-requests-suggestion-for-improved-customer-satisfaction/44698 "2016-04-11T02:39:07Z")
Continuing the discussion from Rule Machine Version 1.9 Released: Okay, fair enough. But a suggestion… add a statement in the mobile app Support dialog that says something like, “By submitting this trouble ticket I am … --- ## [IOS Dashboard/Home: won't ARM](https://community.smartthings.com/t/ios-dashboard-home-wont-arm/43542)
**Author:** [@angelotrivelli](https://community.smartthings.com/u/angelotrivelli)\ **Replies:** 7\ **Last updated:** [April 4, 2016, 11:32pm UTC](https://community.smartthings.com/t/ios-dashboard-home-wont-arm/43542 "2016-04-04T23:32:04Z")
I noticed this weekend that I can no longer "ARM" smartthings from my iphone app. When I touch "ARM", it just gives me the swirl animation on the arm button but then never does anything. When I close the application an… [Next page](https://community.smartthings.com/tag/mobileapp/176.md?match_all_tags=true&page=1&tags%5B%5D=mobileapp)