Over the last 2 weeks it seems my zwave is crashing and also rebooting. Everyday when I come home from work, my house does not work. I have to go and power cycle my hub and then everything starts working again.
I’m familiar with something similar. A couple of questions: Do your Zigbee devices show activity? If a Zwave device is turned on or off does its state show correctly in the mobile app? The answers would apply to when things appear to not work.
Yes, my zigbee shows activity and works fine when this is happening.
No, when this happens the state in the app is generally wrong. Example, yesterday when this happend, the kitchen light was off and the app says it is on.
A couple questions… How many Z-Wave devices do you have? Have you by chance checked the hub details page? I would check there first, you should see something similar to this, albeit with a difference protocol version (unless you’re participating in the beta)
Home ID: C775C01F
Node ID: 01
Suc ID: 01
Protocol Version: 4.54
If you see “Non Functional” for state, that would indicate that Z-Wave is in fact crashing.
I would then have a look at the hub event logs. Look for Z-Wave Power Cycle events. If you see them that too would indicate something is wrong with Z-Wave. Be on the lookout for specific devices that are reporting as “Not Responding”. It’s possible that you have one or more Z-Wave devices that have failed and the hub is declaring Z-Wave as being failed because of those bad devices. This is especially likely if there is one or more devices in which most Z-Wave messaging passes though.
Whatever you do, DO NOT run Z-Wave repair if you see Z-Wave status as non-functional. If you see that status, please contact support as a Z-Wave repair could make things worse.
Everything shows as functional, all my zwave devices are good. At fist it was my router causing this it was crashing and causing the zwave to reboot and it would then get stuck. I have fixed the router issue, but this is a new random issue.
I would reach out to Support. Not sure when they are going to release the Beta into production. It’s actually a beta within the beta. The overall firmware upgrade and then a specific upgrade for Z-Wave. I’m in the Beta on 20.15, but I am still on the current Z-Wave version as I have less Z-Wave devices so I’m only part of the main Beta.
FYI - Further Z-Wave upgrades going into Beta release today.
When you broke a couple of weeks back, had you added any new devices recently, or has your environment been idle for a good period of time before that? Cleaning lady or wife didn’t move the hub, or devices moved elsewhere?