ZOOZ and IDE not working and need help

I have a zooz siren/temp sensor and had it set to chime when a sensor opened. Samsung techs helped me set it up originally now have they said they don’t support IDE ?? Anyway, I can see the sensor in ‘devices’ but haven’t a clue how to get it to ‘ding’ when a sensor opens. Any help out there or suggestions…thanks in advance

tagging @TheSmartestHouse

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Have you tried programming the MultiSiren according to these instructions?

I haven’t, thank you

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