SmartThings Community

Zigbee Devices not working


(Shaun Reinson) #1

Gradually over the past 2 days, Zigbee devices have been failing or taking so long to respond that they may as well have failed.

Started with the Smartthings Button, went to the presence sensors now also affects motion sensors.

Open/Close was working about an hour ago, but I’ve not checked.

Have rebooted hub, turned off for mesh rebuild and rebooted router for good measure.

I’ve logged a support ticket, is anyone else having similar ?

S


(Patrick Gormley) #2

I have been having the same issue for the last couple of months. As you know, it is very frustrating. I have been replacing Zigbee with Z Wave because of this issue. Smartthing support was not able to give me any useful information.