After the latest Hub upgrade (back in mid Sept) and following issues caused by it, I have 6 or 7 SmartThings branded contact sensors fall off my network. I was able to get them all reconnected by taking the batteries out and putting them back in. The devices display fine in SmartThings and report the correct state. The issue I am having is the event data.
There have been several somewhat similar reports about other zigbee devices in the last week or two. I don’t know if these are all related, but I thought I’d mention it.
I’ve seen the reports of them falling off the network but I haven’t seen anyone say anything about the device.displayName issue. I actually posted this back when the meltdown was happening but all the focus was going to Hue bulbs so I figured I’d wait.
So it is now all of my ST branded motion and contact sensors. Every single one of them.
All other zigbee devices are fine.
bamarayne
(Jason "The Enabler" as deemed so by @Smart)
4
Sorry this is happening… but I have to tell you I laughed!!!
I read the pop ups in your pic… then I looked at the bottom of the screen…
Trust me I am having a lot of heartburn over having to replace 15+ ST sensors that are used by a ton of apps.
1 Like
bamarayne
(Jason "The Enabler" as deemed so by @Smart)
8
When my zigbee sensors have dropped off this is what I do…
Take out the battery.
Put the hub into search mode.
Pout the battery back in.
Press the button on the sensor.
Stop the search in the app.
And the device is usually back.