# Zigbee devices disconnected

**URL:** <https://community.smartthings.com/t/zigbee-devices-disconnected/250652>\
**Category:** General Discussion\
**Created:** [October 26, 2022, 11:05pm UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652 "2022-10-26T23:05:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Alvarofg](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/alvarofg/32/104650_2.png) [@Alvarofg](https://community.smartthings.com/u/Alvarofg)\
**Post date:** [October 26, 2022, 11:05pm UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652/1 "2022-10-26T23:05:11Z")

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Hi everyone, I’m here to check if someone has run into a similar issue. Since sometime last week I noticed all zigbee devices showing offline. Zwave look fine, same goes for integrations such as ecobee. Rebooting the hub (v3) and some of the zigbee reconnect (but not all) for a short time. I have a Samsung plug and an ikea lightbulb as repeaters, the rest are all battery powered sensors.

Oddly, a few day before this started happening I got like 80 notification from one of the sensors ( a leak detector)

Any tips?

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**Author:** ![johnconstantelo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/johnconstantelo/32/111869_2.png) [@johnconstantelo](https://community.smartthings.com/u/johnconstantelo)\
**Post date:** [October 26, 2022, 11:21pm UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652/2 "2022-10-26T23:21:59Z")

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> [@Alvarofg](#):
>
> Any tips?

Take a look here at this post. You may need to look up at few others:

> [@Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Release Notes - 0.45.9](https://community.smartthings.com/t/aeotec-smart-home-hub-2018-2015-model-hub-firmware-release-notes-0-45-9/249911/66):
>
> Official notice on zigbee troubles with the latest firmware

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<div class="post-metadata">

**Author:** ![Alvarofg](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/alvarofg/32/104650_2.png) [@Alvarofg](https://community.smartthings.com/u/Alvarofg)\
**Post date:** [October 27, 2022, 12:12am UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652/3 "2022-10-27T00:12:13Z")

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Thanks! That sounds like my issue, I might need to put the hub on a wifi switch 😕

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**Author:** ![Pogga](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@Pogga](https://community.smartthings.com/u/Pogga)\
**Post date:** [October 27, 2022, 10:03am UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652/4 "2022-10-27T10:03:54Z")

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Jumping on here. I think I’ve also run into the zigbee connection problems that are ongoing with the latest firmware but last night, everything dropped so I rebooted the hub which now can’t connect to my network at all. I do have Sonos speakers and sound bar in play so wondering if I’ve now run into that ongoing issue as well. Any suggestions? Presumably I need to get the hub online to get the fix for the Sonos issue but how can I manage this? Is hard-wiring the hub into one of my deco routers the only option for me now?

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**Author:** ![Pogga](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@Pogga](https://community.smartthings.com/u/Pogga)\
**Post date:** [October 27, 2022, 12:30pm UTC](https://community.smartthings.com/t/zigbee-devices-disconnected/250652/5 "2022-10-27T12:30:46Z")

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I shutdown my sonos speakers, waited a while, booted up my smartthings hub and its back online now. Guess I need these fixes for both this issue and the zigbee issue.