Hello SmartThings Community!
We are a company and our clients use v3p hubs. We are aware that a firmware update cause z-wave functionality not to update properly on the hubs, and the solution is to power cycle the hub.
Until now, every hub that we set up for our clients had this issue, so as a solution we would access the hub’s z-wave utilities from the browser version of SmartThings. The ability to do this remotely for our clients is EXTREMELY IMPORTANT to us.
now, when looking at some hubs, the z-wave utilities are gone.
Can someone from this community ensure me that the ability to remotely troubleshoot the hubs won’t be going away?
Thanks so much!