Z-WAVE locks show as Disconnected, but still receiving logs from it


As with the title,

As you can see the yale lock is showing offline


However, we are still getting lock logs from it.


Has anyone run into or seen this issue before? We rely on the lock status to be displaying correctly.

Thank you

It happens, it’s related to the device health. You can turn off device health from the Classic app or just wait and it should eventually fix itself. If not report it to ST support so they can investigate.