I’ve paired Yale YRD256 Zigbee with my SmartThings WiFi Hub and both devices are separated 4ft apart. Paired almost instantly as confirmed by both the voice prompt of Yale lock and also screen of SmartThings app.
However, when I open the App and click on the device “Thing” (I didn’t rename it), there is nothing inside.
I have tried :
- Factory reset SmartThings WiFi Hub
- Factory reset Yale YRD256 ZigBee (three times)
- Changed batteries
- Unpaired and Re-paired numerous times
Firmware versions of both devices are :
- Yale YRD256 : v4.2.00c
- ZigBee Module : V261
- SmartThings WiFi Hub : 1.7.20-25
Any ideas are helpful!